Jacqueline M.
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Jacqueline M.

Excellence in Customer Service, Proofreading, Writing and Data Entry


Appleton, United States


Bachelor's Degree-Liberal Arts University of Wisconsin, Oshkosh, Wisconsin, USA Named as one of oDesk's top 10% successful contractors. I am looking for contracts for part-time or full-time positions in any clerical or administrative support role where I can fully utilize my skills. As you can see by my resume, I have had many different experiences, which makes me an excellent candidate for positions that require versatility and accuracy. I have many years of administrative and clerical work experience as well as sales and customer service. I am strong in all Microsoft applications and, as a native of the United States, I have excellent ... moreEnglish grammar and spelling skills. I am available to work any hours. A job well done and attention to detail are of paramount importance to me. My ethical standards are very high and I adhere to them at all costs. I am reliable with a cheerful attitude. As a team player, I understand the importance of clear communication with team members and employers. less

Work History and Feedback

  • Nov 2014

    Applications Assistant for health insurance 8-4pm MST U.S. Only (no exceptions)
    She left me high and dry after I spent a lot of time training her she quit on me because she already had a surgery planned. She was just trying to get money before the surgery.
    26 hours
    $13.33 / hr
    $344.36 earned

  • Sep 2014 - Nov 2014

    Need someone to rewrite content
    $20.00 earned
    Fixed Price

  • Sep 2014

    Customer service *USA participants only*
    Jacqueline is a great freelancer to work with, She is a fast learner and is eager to learn. i would recommend Jacqueline to every one wanting to improve their customer service.
    8 hours
    $12.10 / hr
    $100.83 earned

  • Jan 2014 - Feb 2014

    Amazon Researchers Needed (Must have Active Account)
    Jacqueline was a pleasure to work with and very competent. I would highly recommend her for any type of research assignment.
    1 hour

  • Sep 2013 - Oct 2013

    Enthusiastic Email Support Needed
    2 hours
    $12.22 / hr
    $24.44 earned

  • Sep 2013

    List Article Writer Wanted
    Great job, its a shame the contract had to end early.
    $12.00 earned
    Fixed Price

  • View More (21)

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Name Score (out of 5) Time to Complete
Lean Management Certification 2.90 Above Average 20 mins
Total Quality Management Certification 2.60 Top 30% 9 mins
UK English Proofreading Skills Test (Oxford Guide to Style) 2.90 Top 20% 22 mins
Time Management Test 2.75 Above Average 11 mins
Business Writing Skills Certification 3.25 Top 20% 8 mins
U.S. English Punctuation and Mechanics Test 4.00 Top 30% 13 mins
Negotiations Skills Test 4.10 Top 30% 7 mins
U.S. English Proofreading Skills Test (Chicago) 2.90 Top 30% 19 mins
Telephone Etiquette Certification 4.45 Top 10% 9 mins
Management Skills Test 3.25 Top 20% 11 mins
U.S. English Chicago Style Editing Skills Test (For Writing Professionals) 3.40 Above Average 19 mins
Help Desk Certification 3.10 Above Average 13 mins
Management Skills Test 3.10 Top 30% 10 mins
Management Skills Test 3.00 Top 30% 13 mins
Email Etiquette Certification 4.30 Top 20% 8 mins
Call Center Skills Test 4.00 Top 30% 11 mins
Customer Service Test 4.40 Top 30% 10 mins
Online Article Writing and Blogging Test (U.S. Version) 3.75 Above Average 14 mins
English Vocabulary Test (U.S. Version) 4.50 Top 20% 8 mins
Office Skills Test 4.00 Top 30% 10 mins
Office Skills Test 4.00 Top 30% 9 mins
U.S. English Basic Skills Test 4.25 Top 20% 12 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 7 mins
English Spelling Test (U.S. Version) 4.50 Above Average 7 mins
English Spelling Test (U.S. Version) 4.50 Above Average 6 mins

Work History

99% Job Success
2,526 hours worked
85 jobs


As Needed - Open to Offers


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