Anne Kristine Vicencio

Anne Kristine Vicencio

Web Research Professional, Non Voice Support Agent/Team Lead

Quezon city, Philippines

$8.89/hr

(4.83)

What's the difference?
Overview

I have several years of customer service experience (including online and over the phone). I can handle complex customer queries, provide excellent customer experience, manage a team of agents, handle retention accounts and up sell products and services.

I know how to use Mastercard SecureCode Service, Green Screen Software, E-champs, Linkedin, Google, Asana, Teamviewer and Mailchimp. I am a fast learner too so I can adapt quickly to your preferred software.

Aside from providing Excellent se…

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Anne Kristine Vicencio has added 26 portfolio pieces. Create an account to review them.

Work History & Feedback

Administrator for busy headhunter

“She is a lovely person, good at what she does and is always there when needed. A safe choice”
4.80
69 hrs @ $5.00/hr
Earned $344

Very good lead + e-mail generation skills required

“Great person to work with! Recommend to all :)”
5.00
20 hrs @ $8.89/hr
Earned $173

Seeking smart and skilled web researcher to perform initial project research and potentially form a long term relationship

“Awesome, Anne, thanks again!”
5.00
15 hrs @ $8.50/hr
Earned $128

Research for Referral Partners

“Anne did a great job on a very difficult research project!”
5.00
3 hrs @ $7.78/hr
Earned $23

Email finder

“Did well!”
5.00
2 hrs @ $7.78/hr
Earned $12

Internet researcher client lead generation

“Totally reliable”
5.00
172 hrs @ $7.78/hr
Earned $1,341

Very good lead + e-mail generation skills required

Job in progress

153 hrs @ $3.00/hr
Earned $439

Candidate Sourcing

Job in progress

52 hrs @ $9.00/hr
Earned $462

Lead Generator/Researcher (30+ hours per week)

Job in progress

115 hrs @ $7.78/hr
Earned $893
Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

98

Email Etiquette Certification

68

Email Etiquette Certification

58

English Spelling Test (U.S. Version)

86

English Spelling Test (U.S. Version)

55

English Spelling Test (U.S. Version)

86

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

53

English Vocabulary Test (U.S. Version)

72

Help Desk Certification

63

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

52