Roxan Vergara
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Roxan Vergara

Customer Service w/ Video Editing experience


Davao City, Philippines


I have worked in the BPO Industry for more than 5 years now. Over the years, I have acquired the necessary trainings on how to provide good customer service. I have worked as technical support agent, also billing consultant. I did a little bit of up-selling. Recently, I took a new role as a QA Analyst which helped me understand the dynamics of being an agent.


Name Score (out of 5) Time to Complete
U.S. English Basic Skills Test 3.40 Below Average 25 mins