Marie Ann Pabica
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Marie Ann Pabica

VA, Live Chat and Phone Support Representative

$5.56/hr

Cagayan de Oro, Philippines

Overview

ODESK ID VERIFIED Passionate about achieving the best possible outcome, each and every time. I love solving people's problems. Proficient in English language, written and oral. For almost 3 years now through Upwork (formerly oDesk), I became a Virtual Assistant. I've handled administrative roles like Virtual, Personal, Marketing and Executive Assistance. Dedicated to build a long term position with you. I can assist you with data entry, social media management tasks, eCommerce, research, prepare newsletter, autoresponder and eBook. I can also assist you in any form of online marketing work you do for your business. Live chat, phone support, appointment setter, etc. I ... morepersonally have been in the field of Customer Service. I have worked in English call center and handled inbound calls from the US for phone, cable and internet services that include repairs, troubleshooting, billing, customer support, data entry and sales. I believe that Customer Service is the foundation in every company. After taking some years in the course of Bachelor of Science in Nursing, I was seeking for challenges that would help me grow as a person. I was once a lecturer and a basic health care provider in which I gained confidence in my career and the ability to care for people. Determined to establish a promising and profitable home-based online career, I hope to be able to work in a reputable and prestigious company/team/employer where I can expand, develop, express & realize my potentials for continuous career improvement. I am a hardworking and enthusiastic person. I am trainable. I will be more than happy to learn many other skills online and would love to work while having time with my family in the comfort of our own home. Thank you for taking the time to read my profile and you have a great day! less

Marie Ann Pabica has added 13 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jun 2014 - Jun 2015

    Personal Assistant Needed for Real Estate Company
    4.15
    97 hours
    $3.75 / hr
    $364.39 earned

  • May 2014 - Sep 2014

    Virtual Assistant - Busy Digital Media Agency
    5.00
    65 hours
    $3.50 / hr
    $226.33 earned

  • Feb 2013 - Feb 2014

    Email Customer Service
    4.00
    151 hours
    $1.50 / hr
    $238.50 earned

  • Aug 2013

    Creative & Tech Savvy Executive Assistant Required to Replace Me!
    4.45
    Marie follows instructions very well and has amazing communication skills. She demonstrated strong writing skills and produced engaging content for my newsletter articles
    32 hours
    $3.22 / hr
    $101.97 earned

  • Apr 2013

    Medical Biller and Virtual Assistant
    5.00
    Top Notch Work A+++ Great Team Member
    90 hours
    $2.33 / hr
    $208.53 earned

  • Feb 2013 - Apr 2013

    Medical Biller and Virtual Assistant
    5.00
    118 hours
    $2.00 / hr
    $235.66 earned

  • View More (6)

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Tests

Name Score (out of 5) Time to Complete
Call Center Skills Test 3.75 Above Average 35 mins
Customer Service Test 4.00 Below Average 28 mins
Office Skills Test 3.90 Top 30% 36 mins
U.S. English Basic Skills Test 3.50 Above Average 30 mins
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Work History

90% Job Success
3,346 hours worked
38 jobs

Availability

Available
Less than 30 hrs/week

Verifications

Phone Number: Verified

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