Leo Centina

Leo Centina

QA Specialist / Email - Chat Support / Customer Service Representative

Quezon City, Philippines



What's the difference

I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

Work History & Feedback

Video/Audio files-Transcription

“Best recommended contractor because of his commitment and fast turn around time.thanks I hire you again”
Fixed Price $21

Virtual Assistant - flexible schedule, work on an "as needed" basis

No feedback given
1 hrs @ $7.00/hr
Earned $8

Video Transcription

No feedback given

2 hrs @ $16.67/hr
Earned $25
Tests Taken
Name Percentile Score

Customer Service Test


English Spelling Test (U.S. Version)


English Vocabulary Test (U.S. Version)


MS Excel 2007 Test


U.S. English Basic Skills Test