Leo Centina

Leo Centina

QA Specialist / Email - Chat Support / Customer Service Representative

Quezon City, Philippines

$11.11/hr

(4.98)

What's the difference
Overview

I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

Work History & Feedback

Video/Audio files-Transcription

“Best recommended contractor because of his commitment and fast turn around time.thanks I hire you again”
5.00
Fixed Price $21

Virtual Assistant - flexible schedule, work on an "as needed" basis

No feedback given
5.00
1 hrs @ $7.00/hr
Earned $8

Video Transcription

No feedback given

2 hrs @ $16.67/hr
Earned $25
Tests Taken
Name Percentile Score

Customer Service Test

89

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

91

MS Excel 2007 Test

77

U.S. English Basic Skills Test

82