I am looking for a challenging work wherein I can utilize my previous work experience, expertise and education.
I have more than four years experience working in a call center industry being a Quality Analyst. My ultimate goal is to provide constructive feedback and implement QA guidelines to the agents/micro team that I am handling, in conformance with the clients Quality Standard. I see to it that agents taking calls are given proper coaching and motivation, to be able to deliver good calls, …
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Virtual assistant & Information Gatherer“Great Job Mary - excellent communication and willingness to learn. Will certainly hire for future projects. Keep up the great work.”
Email Marketers/Data Collectors Needed“Mary was easy to work with and followed instruction very well and was not afraid to ask questions relating to her assignment. Her communication skills are 1st class and Mary completed this test assignment promptly and within the allocated time.”
B2B Sales and Appointment Settings for P&C Company“Very professional and thorough telemarketer. Highly recommended”
simple Telemarketing, no sales.“MaryMay did an incredible job calling and works very well with the people she called in the US. Will be using again.”
No Sales - Call Australia to get Email addresses“Awesome provider, always available, committed, does exactly what she is asked. Will definitely use again.”
Appointment Setter“Very professional, if the opportunity presents to hire a Virtual Assistant she is first on my list.”
Content ModeratorJob in progress
Call Center Skills Test
Customer Service Test
English Spelling Test (U.S. Version)
English Vocabulary Test (U.S. Version)
U.S. English Basic Skills Test