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Jose Cesar Puyat
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Jose Cesar Puyat

Experienced Lead Gen Rep, Client Relations Officer & CS Specialist

$20.00/hr

Manila, Philippines


Jose Cesar Puyat has added 2 portfolio piece. Create an account to review them.

Over the last 10 years, I have worked in the ... moreCall Centre Industry and has been exposed to almost all the campaigns possible as a call centre agent. I did both Outbound and Inbound calls. I was exposed to Outbound Telemarketing, ( hard selling and up selling ), I've done Customer service, Technical support, Credit card billing, Inbound sales, Cross Selling and Up selling. I was also assigned to do Lead Generation in which I took inbound calls, called to set up appointments and qualify leads for Sales Reps. I was in charge of doing daily, weekly and monthly reports together with creating sales forecasts and creating a good sales pipeline. My core strength is doing Outbound calls, whether it be Sales, Surveys, Customer Service or Lead Generation. I am also good in generating leads through email, effective in inviting prospects to Webinars and doing Surveys. I was also tasked to monitor calls, manage a team and overlook day to day operations. I am familiar with phone systems such as Predictive Dialer; AmpAgent/Concerto; SnagIT; CMS/Avaya; IEX; Intertel; Softphone; Callfire, Magnalogix Dialer, CSG/ACSR. CRM's such as Dishpromo; Salesforce; Freedomvoice; Freedomsoft; Oracle Siebel are also tools that I've used to name a few. I am seeking a long term employment opportunity to make or take calls for the right company or individual that can help me develop my talents and bring out the best in me in my chosen career. less

Overview

Over the last 10 years, I have worked in the Call Centre Industry and has been exposed to almost all the campaigns possible as a call centre agent. I did both Outbound and Inbound calls. I was exposed to Outbound Telemarketing, ( hard selling and up selling ), I've done Customer service, Technical support, Credit card billing, Inbound sales, Cross Selling and Up selling. I was also assigned to do Lead Generation in which I took inbound calls, called to set up appointments and qualify leads for Sales Reps. I was in charge of doing daily, weekly and monthly reports together with creating sales forecasts and creating a ... moregood sales pipeline. My core strength is doing Outbound calls, whether it be Sales, Surveys, Customer Service or Lead Generation. I am also good in generating leads through email, effective in inviting prospects to Webinars and doing Surveys. I was also tasked to monitor calls, manage a team and overlook day to day operations. I am familiar with phone systems such as Predictive Dialer; AmpAgent/Concerto; SnagIT; CMS/Avaya; IEX; Intertel; Softphone; Callfire, Magnalogix Dialer, CSG/ACSR. CRM's such as Dishpromo; Salesforce; Freedomvoice; Freedomsoft; Oracle Siebel are also tools that I've used to name a few. I am seeking a long term employment opportunity to make or take calls for the right company or individual that can help me develop my talents and bring out the best in me in my chosen career. less

Jose Cesar Puyat
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Jose Cesar Puyat

$20.00 /hr

Experienced Lead Gen Rep, Client Relations Officer & CS Specialist

Manila, Philippines

Overview

Over the last 10 years, I have worked in the Call Centre Industry and has been exposed to almost all the campaigns possible as a call centre agent. I did both Outbound and Inbound calls. I was exposed to Outbound Telemarketing, ( hard selling and up selling ), I've done Customer service, Technical support, Credit card billing, Inbound sales, Cross Selling and Up selling. I was also assigned to do Lead Generation in which I took inbound calls, called to set up appointments and qualify leads ... morefor Sales Reps. I was in charge of doing daily, weekly and monthly reports together with creating sales forecasts and creating a good sales pipeline. My core strength is doing Outbound calls, whether it be Sales, Surveys, Customer Service or Lead Generation. I am also good in generating leads through email, effective in inviting prospects to Webinars and doing Surveys. I was also tasked to monitor calls, manage a team and overlook day to day operations. I am familiar with phone systems such as Predictive Dialer; AmpAgent/Concerto; SnagIT; CMS/Avaya; IEX; Intertel; Softphone; Callfire, Magnalogix Dialer, CSG/ACSR. CRM's such as Dishpromo; Salesforce; Freedomvoice; Freedomsoft; Oracle Siebel are also tools that I've used to name a few. I am seeking a long term employment opportunity to make or take calls for the right company or individual that can help me develop my talents and bring out the best in me in my chosen career. less

Jose Cesar Puyat has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Looking For An Experienced Telemarketer( Excellent Hourly Pay)

    Jul 2012 - May 2013
    5.00
    It was a pleasure working with JC. He was a total professional and had many ideas to share with me during his stint as my Manager. I would definitely recommend this person.

    389 hours

    $17.78 / hr
    $6,910.55 earned

  • Lead Generation / VA Manager

    Jan 2013 - May 2013
    5.00
    JC is an absolute pleasure working with: he is a professional, communicative and very nice guy, polite, courteous and imaginative, giving every job his own ideas and ready to make the extra step. Will absolutely come back if I need a gifted VA manager

    31 hours

    $20.00 / hr
    $610.00 earned

  • Expert Customer Manager

    Aug 2010
    5.00
    Thank you!
    $40.00 earned
    Fixed Price

  • Interview Participant

    Jul 2010 - Aug 2010
    5.00
    My partner and myself had the great pleasure of working with Jose on an assignment. It was completed successfully and Jose displayed the highest level of competency I have ever experienced. Communication between myself and Jose was flawless. We agreed on compensation without any problems and everything went smoothly. Just want to publically thank Jose for his hard work. Thank you.

    1 hour

    $8.89 / hr
    $7.38 earned

  • Customer Support Team Manager

    Jul 2010
    5.00
    $90.00 earned
    Fixed Price

  • Return Inbound Phone Calls

    Mar 2009 - May 2010
    4.85
    JC has been a great asset to my operation. He has been very organized in his approach to the task and completes tasks in a timely manner. He has definite people skills on the phone with prospects and is able to get the proper information from each prospect very quickly and efficiently. He has definitely freed up a lot of my time which has allowed me to focus on developing my business and helping it to grow I would higlhly reccommend JC for a virtual assistant position

    1,065 hours

    $5.56 / hr
    $6,115.91 earned

Jose Cesar Puyat has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Outbound Sales Skills Test3.85Top 10%14 mins
Outbound Sales Skills Test3.55Top 10%22 mins
Business Writing Skills Certification3.10Top 30%22 mins
Call Center Skills Test4.00Top 30%20 mins
Telephone Etiquette Certification4.15Top 30%12 mins
Email Etiquette Certification4.00Above Average13 mins
Telephone Etiquette Certification3.85Below Average15 mins
English Spelling Test (U.S. Version)4.90Top 20%21 mins
English Vocabulary Test (U.S. Version)4.25Above Average38 mins
Office Skills Test3.75Above Average22 mins
Upwork Readiness Test for Independent Contractors and Company Managers4.20Below Average22 mins
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Work History
1,842 hours worked
13 jobs
Availability
Available
More than 30 hrs/week
Profile Link
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