Michael M.
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Michael M.

Chat Support / Customer Service / Email / Phone / Admin / Manager

$6.67/hr

Quezon CIty, Philippines

Overview

I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) / Order Processing / Billing / Data Entry / CRM / Inbound or Outbound Calls --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication ... moreskills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations. less

Michael M. has added 4 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Mar 2013 - Apr 2013

    Account Specialist
    4.00
    82 hours

  • Oct 2011 - Feb 2013

    Customer Service Cloud Assistant

    No feedback given

    1,852 hours
    $5.00 / hr
    $10,287.47 earned

  • Apr 2012 - Nov 2012

    Customer Services Superstar / Specialist [Fluent English]
    4.25
    Talented individual, super skilled, fast turnaround when he's available. Communication is something he can improve on, but as far as skills to complete required job - he is a very solid, skilled worker.
    356 hours
    $3.83 / hr
    $1,373.47 earned

  • May 2012

    Virtual Assistant
    5.00
    It is such a shame that we are ending Michael's contract because of his personal reasons. Nonetheless he is reliable, easy to work with and courteous. Good luck with your future endeavors, we wish you all the best.
    10 hours
    $4.44 / hr
    $44.40 earned

  • Feb 2012 - May 2012

    Tech Support - Philippines Only!
    4.00
    165 hours
    $3.33 / hr
    $550.01 earned

  • Oct 2011 - May 2012

    Online Purchasing Agent

    No feedback given

    274 hours
    $3.33 / hr
    $911.37 earned

  • View More (3)

Michael M. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 10 mins
Outbound Sales Skills Test 3.15 Top 20% 12 mins
Help Desk Certification 3.50 Top 20% 17 mins
Call Center Skills Test 4.40 Top 10% 17 mins
Microsoft Word 2010 Test 3.00 Top 20% 17 mins
English Vocabulary Test (U.S. Version) 4.75 Top 10% 21 mins
Email Etiquette Certification 4.45 Top 10% 18 mins
UK English Basic Skills Test 4.25 Top 20% 21 mins
HTML 4.01 Test 3.50 Top 30% 20 mins
Customer Service Test 4.40 Top 30% 15 mins
MS Excel 2007 Test 3.00 Above Average 19 mins
Office Skills Test 4.00 Top 30% 24 mins
U.S. English Basic Skills Test 4.00 Top 30% 21 mins

Work History

100% Job Success
9,814 hours worked
15 jobs

Availability

Available
More than 30 hrs/week

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