Michael M.

Michael M.

Chat Support / Customer Service / Email

Quezon CIty, Philippines

$5.56/hr

(4.19)

What's the difference
Overview

I opt to SUCCESS not only for myself but also to the company I serve.
Producing 100% Employer / Customer Satisfaction is my goal.

These are established by my skills and abilities below:

--Berlitz Certified

--Good command in English (Writing, Listening, Reading and Speaking)

--Customer Service (Email / Chat and Phone Support)

--Worked as an encoder, can type 60wpm.

--Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messag…

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Michael M. has added 4 portfolio pieces. Create an account to review them.

Work History & Feedback

Customer Services Superstar / Specialist [Fluent English]

“Talented individual, super skilled, fast turnaround when he's available. Communication is something he can improve on, but as far as skills to complete required job - he is a very solid, skilled worker.”
4.25
356 hrs @ $3.83/hr
Earned $1,373

Virtual Assistant

“It is such a shame that we are ending Michael's contract because of his personal reasons. Nonetheless he is reliable, easy to work with and courteous. Good luck with your future endeavors, we wish you all the best.”
5.00
10 hrs @ $4.44/hr
Earned $44

Customer Services Superstar / Specialist [Fluent English]

“Talented individual, super skilled, fast turnaround when he's available. Communication is something he can improve on, but as far as skills to complete required job - he is a very solid, skilled worker.”
4.25
144 hrs @ $3.76/hr
Earned $565

Require On-Call Workers

“Hardworking and cooperative”
5.00
Fixed Price $3

Account Specialist

No feedback given
4.00
82 hrs

Tech Support - Philippines Only!

No feedback given
4.00
165 hrs @ $3.33/hr
Earned $550

Live Chat Operator

Job in progress

6,209 hrs @ $4.00/hr
Earned $24,878
Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

80

Email Etiquette Certification

91

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

95

HTML 4.01 Test

75

Help Desk Certification

80

MS Excel 2007 Test

63

Microsoft Word 2010 Test

85

Office Skills Test

79

Outbound Sales Skills Test

80

U.S. English Basic Skills Test

76

UK English Basic Skills Test

86