With 6 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office applications, Furthermore, I learn new applications quickly and efficiently. I ... am able to support team goals along with finishing my assigned tasks which make me a perfect fit for a multitasking environment such as yours. I am skilled in Zendesk, Photoshop, Live chat applications, Web Researching, Data Entry, Customer Service Supervisor, Ticket, Chat, Phone, Social Support Agent and other administrative tasks.
Rellin Y. has added 13 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|U.S. English Punctuation and Mechanics Test||4.25||Top 20%||23 mins|
|U.S. Word Usage Test||4.40||Top 10%||21 mins|
|English Vocabulary Test (U.S. Version)||4.60||Top 10%||38 mins|
|Call Center Skills Test||3.90||Above Average||40 mins|
|Email Etiquette Certification||4.00||Above Average||14 mins|
|Telephone Etiquette Certification||3.85||Below Average||29 mins|
|Customer Service Test||4.10||Above Average||34 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||29 mins|
|U.S. English Basic Skills Test||3.90||Top 30%||28 mins|