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Marice L.
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Marice L.

Customer Service Representative / Telemarketer / Social Media Marketer

$2.22/hr

Lucena City, Philippines

I have two (2) years of experience in the customer ... moreservice profession and I have a proven track record of maintaining customer service quotas while consistently receiving positive feedback. I've worked in customer service for both the retail and insurance industries. My primary role included customer support in coordinating repairs, placing orders, processing returns and assisting customers with website navigation. During my career, I've demonstrated the ability to help businesses sell products and improve levels of customer service. I've also been able to improve processes by building spreadsheets that enabled the company to more effectively analyze and critique service inquiries. I must say that my ability to demonstrate sense of urgency in a busy call center environment in both retail and insurance industries, my ability to build productive relationships, resolve complex issues and win customer loyalty, demonstrate outstanding problem solving and active listening skills (my ability to diffuse difficult customer situations with tact and ease), and my unwavering commitment to provide exceptional customer service are my best qualities that you can make use in your project / company. less

Overview

I have two (2) years of experience in the customer service profession and I have a proven track record of maintaining customer service quotas while consistently receiving positive feedback. I've worked in customer service for both the retail and insurance industries. My primary role included customer support in coordinating repairs, placing orders, processing returns and assisting customers with website navigation. During my career, I've demonstrated the ability to help businesses sell products and improve levels of customer service. I've also been able to improve processes by building spreadsheets that enabled the company to more effectively analyze and critique service inquiries. I ... moremust say that my ability to demonstrate sense of urgency in a busy call center environment in both retail and insurance industries, my ability to build productive relationships, resolve complex issues and win customer loyalty, demonstrate outstanding problem solving and active listening skills (my ability to diffuse difficult customer situations with tact and ease), and my unwavering commitment to provide exceptional customer service are my best qualities that you can make use in your project / company. less

Marice L.
Drop Here

Marice L.

$2.22 /hr

Customer Service Representative / Telemarketer / Social Media Marketer

Lucena City, Philippines

Overview

I have two (2) years of experience in the customer service profession and I have a proven track record of maintaining customer service quotas while consistently receiving positive feedback. I've worked in customer service for both the retail and insurance industries. My primary role included customer support in coordinating repairs, placing orders, processing returns and assisting customers with website navigation. During my career, I've demonstrated the ability to help businesses sell products and improve levels of customer service. I've also ... morebeen able to improve processes by building spreadsheets that enabled the company to more effectively analyze and critique service inquiries. I must say that my ability to demonstrate sense of urgency in a busy call center environment in both retail and insurance industries, my ability to build productive relationships, resolve complex issues and win customer loyalty, demonstrate outstanding problem solving and active listening skills (my ability to diffuse difficult customer situations with tact and ease), and my unwavering commitment to provide exceptional customer service are my best qualities that you can make use in your project / company. less

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Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification2.85Below Average25 mins
Customer Service Test2.75Below Average28 mins
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Work History
1,167 hours worked
4 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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