I was an Operations Manager in customer relationship management in a call center. I am fluent in spoken and written English with 10 years call center experience in customer service, inbound sales and technical support for: Real Estate, Telecommunications, Technology (Web, Home Telephony, PC Hardware), Banking and Direct Sales. I am a geologist by education. A gaming & PC hardware enthusiast who enjoys working the most as a trainer/educator.
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|Name||Score (out of 5)||Time to Complete|
|Time Management Test||4.10||Top 10%||34 mins|
|Analytical Skills Test||4.25||Top 10%||36 mins|
|Email Etiquette Certification||4.45||Top 10%||17 mins|
|Customer Service Test||4.50||Top 20%||18 mins|
|U.S. English Basic Skills Test||4.25||Top 20%||24 mins|