Kate ann F.
Drop Here

Kate ann F.

Project Manager, Client Relations Specialist

$16.67/hr

Lapu-Lapu City, Philippines

Overview

I hold a bachelor’s degree in Pharmacy hence my first business ventures were on health related products offered by multi-level marketing businesses like Dynapharm and K-link. To the aforementioned is where I owe my first take of experience on selling and marketing effectively. My first office job was as an Advanced Technical Support Representative to a German company called 1&1 . This and the next chapters were highly on curiosity to amazing discoveries. I have learned and acquired the following skills hereon after. ▪ Email and phone support ▪ Web hosting account setup, management, and support ▪ Domain, DNS, FTP, Wordpress, and other Linux and Windows related ... moreproducts ▪ Email account setup and management ▪ MS Outlook, MS Exchange, Thunderbird, Mac Mail and other related email clients Working in the world wide web industry had opened more doors of opportunities. I trusted my instincts and started working as an Internet Researcher of various industries like logistics & construction supplies, stocks and lead generation, shopping carts, and more. I took on challenging positions of as follows: ▪ Project Management and Client Relations ▪ Customer Support Management ▪ Team Management From such, I developed vast skills in the following: ▪ CMS solutions, HighriseHQ, JIRA, ApolloHQ, Trello, WHCMS, HelpScout, Asana, Podio ▪ AWeber, MailChimp, Click Bank, and other related internet marketing applications ▪ Keynote, Pages, MS Office, Excel ▪ LinkedIn, Twitter, Facebook, Instagram, and other social media sites My work ethics is based on effectivity and professionalism, with a bonus character of "true grit" to going the distance. Let’s make amazing happen! less

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Work History and Feedback

  • Nov 2011 - Apr 2013

    Web Hosting Technical Support (Level 1)
    3.25
    The freelancer has made this comment private
    2,429 hours
    $5.56 / hr
    $14,065.38 earned

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Tests

Name Score (out of 5) Time to Complete
Customer Service Test 4.40 Top 30% 22 mins
Telephone Etiquette Certification 4.00 Above Average 18 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 30 mins
U.S. English Basic Skills Test 3.75 Above Average 34 mins

Work History

100% Job Success
4,656 hours worked
11 jobs

Availability

Available
Less than 30 hrs/week

Verifications

Phone Number: Verified

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