Misty L.

Misty L.

Upwork Award Winning Customer Service and Admin Assistant Professional

Staunton, United States

$27.78/hr

(4.92)

What's the difference?
Overview

Over the last 10 years I have developed my skills as a Customer Support Guru and Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Fortified Bike, DHL, Envoy, and The Brothers Cut. I am seeking opportunities to further the use my sk…

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Misty L. has added 27 portfolio pieces. Create an account to review them.

Work History & Feedback

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“Misty did a WONDERFUL job. She did exactly what I asked of her, took initiative too, and wrote perfectly. It was very easy to work with her and I would highly recommend her. I'm very happy!”
5.00
Fixed Price $17

Convert PDF file to Excel (quick turnaround needed)

“Misty was extremely responsive and got the job done under tight time constraints. The work she produced was without error and exactly what was needed. I will be reaching out without question as future needs arise.”
5.00
4 hrs @ $11.11/hr
Earned $43

Excel Formatting help needed

“Misty did a great job. She asked meaningful questions, showed me her work and asked for feedback at an early phase of the project and got it turned around for me in short order. I would definitely use her again.”
5.00
13 hrs @ $16.67/hr
Earned $217

Hot Tech Startup Needs Help Keeping House in Order

“Misty helped me manage my schedule and book meetings with potential clients. She was very professional, proficient technically and good at asking questions.”
4.25
98 hrs @ $16.67/hr
Earned $1,750

Research content for game

“Misty did a great job on this small project. She was quick and responsive. Would definitely hire again.”
5.00
3 hrs @ $16.67/hr
Earned $56

Game Site Staff

“Misty was great for a long time. I only ended the contract because I had to change direction with my site.”
5.00
774 hrs @ $7.78/hr
Earned $6,026

Customer Service Agent and Personal Assistant

Job in progress

22 hrs @ $16.67/hr
Earned $245
Tests Taken
Name Percentile Score

Call Center Skills Test

97

Customer Service Test

95

Email Etiquette Certification

100

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

85

Event Planning Test

82

Help Desk Certification

96

MS Excel 2007 Test

63

MS Word 2007 Test

82

Microsoft Excel 2010 Test

70

Microsoft PowerPoint 2010 Test

73

Office Skills Test

99

Telephone Etiquette Certification

100

U.S. Culture and Etiquette Test

73

U.S. English Basic Skills Test

91

UK English Basic Skills Test

86

Upwork Readiness Test for Independent Contractors and Company Managers

Passed

Virtual Assistant Skills Test

99

Windows XP Test

93