For the past six years I developed excellent skills in the BPO industry which include good customer handling, extraordinary patience and diligence in my work. I also acquired enough knowledge and experience in this field which made me confident that I can deliver a service better than expected. I have an excellent command in Zendesk (1 1/2 year experience in email support) and Velaro (1 year experience in chat support). I highly value work and my clients as shown on a number of long term contracts I have had.
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|Name||Score (out of 5)||Time to Complete|
|Customer Service Test||4.75||Top 10%||21 mins|
|Customer Service Test||4.60||Top 10%||16 mins|
|Telephone Etiquette Certification||4.45||Top 10%||11 mins|
|Call Center Skills Test||4.00||Top 30%||19 mins|
|Office Skills Test||4.10||Top 20%||21 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||14 mins|
|U.S. English Basic Skills Test||3.90||Top 30%||23 mins|
|U.S. English Basic Skills Test||3.60||Above Average||29 mins|
|U.S. English Basic Skills Test||3.60||Above Average||22 mins|