For almost 6 years working in a BPO industry, I have certified the role of being one of the top quality and 1st class sales agent. When I do outbound calls I'm not just selling anything over the phone . I always make sure that all of my customers are getting all the benefits and well satisfaction on what i'm offering to them. It's a multi- tasking job. It involves appointment settings, customer service and emailing. I'm Not just producing QUANTITY but also QUALITY sales and good customer service. And right now I want to ... attest my qualifications and the skills I attained from my previous jobs to apply and have a successful career here at Upwork. So If you're looking for a superstar contractor,you're on the right page.
Roderick De Dios has added 3 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.00||Top 30%||27 mins|
|Telephone Etiquette Certification||4.00||Above Average||19 mins|
|Office Skills Test||3.90||Top 30%||27 mins|
|Customer Service Test||3.90||Below Average||22 mins|
|Windows XP Test||3.25||Above Average||27 mins|
|Email Etiquette Certification||3.15||Below Average||26 mins|