Mohammad Dawood
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Mohammad Dawood

Expert in Chat/ Email/ Windows Phone Developer/ Mathematics/ XAML/ C#

$7.78/hr

Bangalore/ Dhanbad, India


Mohammad Dawood has added 1 portfolio piece. Create an account to review it.

I love to write mails. Here in India, I prefer ... moreto send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above 90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category. less

Overview

I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above ... more90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category. less

Mohammad Dawood
Drop Here

Mohammad Dawood

$7.78 /hr

Expert in Chat/ Email/ Windows Phone Developer/ Mathematics/ XAML/ C#

Bangalore/ Dhanbad, India

Overview

I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for ... morethe customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above 90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category. less

Mohammad Dawood has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • Android App Genereal Testing (20 minutes task!)

    Sep 2015
    5.00
    $10.00 earned
    Fixed Price

  • Mobile App Email Technical Support Agent

    Jan 2015 - Feb 2015
    4.70
    THank you for your time.

    9 hours


  • Live stream QA needed for March 17

    Mar 2014
    4.70
    Would hire again

    3 hours

    $5.56 / hr
    $18.53 earned

  • Account Registration

    Mar 2014
    5.00
    Fast and effective. A1 :)
    $60.00 earned
    Fixed Price

  • Customer Service

    Apr 2013 - Dec 2013
    No feedback given

    168 hours

    $1.39 / hr
    $233.55 earned

  • iPad Expert (Apple iPad Device Required)

    Sep 2013 - Oct 2013
    5.00
    $3.33 / hr
    $5.00 earned

  • Email Alert Handling

    Sep 2013
    4.60
    Thank you.

    2 hours

    $2.22 / hr
    $4.44 earned

  • bidders for a web-development company

    Feb 2013
    5.00
    great guy great work, thanks

    6 hours

    $1.00 / hr
    $5.83 earned

Mohammad Dawood has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Selling Skills Test2.75Above Average34 mins
Knowledge of Windows 7 Skills Test3.50Above Average27 mins
Customer Service Test4.60Top 10%19 mins
English Spelling Test (UK Version)4.75Top 30%19 mins
Call Center Skills Test4.00Top 30%24 mins
Email Etiquette Certification4.15Top 30%12 mins
English Spelling Test (U.S. Version)4.90Top 20%16 mins
Windows XP Test3.40Top 30%24 mins
Office Skills Test3.90Top 30%35 mins
English Vocabulary Test (U.S. Version)4.00Above Average36 mins
U.S. English Basic Skills Test3.60Above Average27 mins
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Work History
6,180 hours worked
23 jobs
Availability
Available
As Needed - Open to Offers
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