Mohammad Dawood
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Mohammad Dawood

Expert in Chat/ Email/ Windows Phone Developer/ Mathematics/ XAML/ C#


Bangalore/ Dhanbad, India


I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of (US & Canada) and (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of (US & Canada). I have used live person. I have throughout maintained my C-SAT score above ... more90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category. less

Mohammad Dawood has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • Sep 2015

    Android App Genereal Testing (20 minutes task!)
    $10.00 earned
    Fixed Price

  • Jan 2015 - Feb 2015

    Mobile App Email Technical Support Agent
    THank you for your time.
    9 hours

  • Mar 2014

    Live stream QA needed for March 17
    Would hire again
    3 hours
    $5.56 / hr
    $18.53 earned

  • Mar 2014

    Account Registration
    Fast and effective. A1 :)
    $60.00 earned
    Fixed Price

  • Apr 2013 - Dec 2013

    Customer Service

    No feedback given

    168 hours
    $1.39 / hr
    $233.55 earned

  • Sep 2013 - Oct 2013

    iPad Expert (Apple iPad Device Required)
    $3.33 / hr
    $5.00 earned

  • View More (2)

Mohammad Dawood has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Selling Skills Test 2.75 Above Average 34 mins
Knowledge of Windows 7 Skills Test 3.50 Above Average 27 mins
Customer Service Test 4.60 Top 10% 19 mins
English Spelling Test (UK Version) 4.75 Top 30% 19 mins
Call Center Skills Test 4.00 Top 30% 24 mins
Email Etiquette Certification 4.15 Top 30% 12 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 16 mins
Office Skills Test 3.90 Top 30% 35 mins
Windows XP Test 3.40 Top 30% 24 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 36 mins
U.S. English Basic Skills Test 3.60 Above Average 27 mins

Work History

95% Job Success
4,863 hours worked
21 jobs


Less than 30 hrs/week
24 hrs response time

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