I love to write mails. Here in India, I prefer to send mail to the customer services in case I have any sort of issues with them. So you can say that I have solid feeling of a customer and a customer support agent. Because I have professionally answered back to the mails of www.sears.com (US & Canada) and www.expedia.com (EMEA Region) as well. My Email replies per hour is 15. Plus, I have also worked as Sears Home Shopper for the customers of www.sears.com (US & Canada). I have used live person. I have throughout maintained my C-SAT score above ... 90%, AHT below 8 minutes and quality score of 9 on 10. I can really wrap up any sort of job that requires chat/ email support, typing or web research and transcription. I have now good working knowledge on Visual studio 2010 and 2012 and I am learning on web designing and app development for windows 8 pcs and windows 8 mobiles. I am a registered developer with Microsoft for Windows Phone and Windows Store apps. I will keep updating my oDesk's "Project Portfolio" profile category.
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|Name||Score (out of 5)||Time to Complete|
|Selling Skills Test||2.75||Above Average||34 mins|
|Knowledge of Windows 7 Skills Test||3.50||Above Average||27 mins|
|Customer Service Test||4.60||Top 10%||19 mins|
|English Spelling Test (UK Version)||4.75||Top 30%||19 mins|
|Call Center Skills Test||4.00||Top 30%||24 mins|
|Email Etiquette Certification||4.15||Top 30%||12 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||16 mins|
|Office Skills Test||3.90||Top 30%||35 mins|
|Windows XP Test||3.40||Top 30%||24 mins|
|English Vocabulary Test (U.S. Version)||4.00||Above Average||36 mins|
|U.S. English Basic Skills Test||3.60||Above Average||27 mins|