Christina Drake
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Christina Drake

Technical Support, Customer Support , Technical Writer

$22.22/hr

Plymouth, United States

Overview

Experienced Technical Support Representative, with a focus on providing extraordinary customer service and support. Combines strong research and analytical skills to evaluate technical issues and offer effective resolutions. In addition, experience includes bug reporting and writing technical documentation for software and services.

Work History and Feedback

  • Oct 2009

    Merge two pictures in Photoshop - 15 minutes for a skilled designer
    5.00
    Thanks Christina, great work! Would be happy to work with you again in the future.
    $8.29 earned
    Fixed Price

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Tests

Name Score (out of 5) Time to Complete
Email Etiquette Certification 4.85 Top 10% 10 mins
Customer Service Test 4.90 Top 10% 13 mins
Help Desk Certification 4.00 Top 10% 23 mins
Networking XP Test 3.00 Top 10% 38 mins
Networking Concepts Test 3.60 Above Average 30 mins
U.S. English Basic Skills Test 4.50 Top 10% 18 mins

Work History

100% Job Success
5,814 hours worked
8 jobs

Availability

Available
More than 30 hrs/week

Groups

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