For the past 10-15 years in the Call Center Industry, I have been recognized and rewarded by our clients [foreign and local] for delivering quality appointments for timeshare, mortgage, completed surveys, outbound sales, met and attained customer service level agreements. As key officer of Sales Operations and Training and Quality Assurance, I have mentored our customer service representaties to do both outbound / hard-core sales, or inbound sales to meet deliverables from external and internal clients. My core competencies lie in outbound sales, mentoring and conducting training modules for both management level and mid-level management and meeting service level agreements from ... both foreign and local clients.
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|Name||Score (out of 5)||Time to Complete|
|Outbound Sales Skills Test||3.45||Top 10%||16 mins|
|Content Writing Skills Test||2.90||Above Average||23 mins|
|English To Tagalog (Filipino) Translation Skills Test||4.50||Above Average||26 mins|
|Customer Service Test||4.25||Above Average||16 mins|
|Office Skills Test||4.00||Top 30%||20 mins|
|U.S. English Basic Skills Test||3.60||Above Average||24 mins|