I am a dedicated, hard-working individual willing and able to provide assistance to small/mid-size businesses with a variety of tasks. The tasks I can perform include basic web design, administrative duties, customer service and support, data entry, and research. I have an extensive background working with customers both in person and via other means such as phone, email, and chat. I have also worked with trouble ticket systems for both FedEx and AT&T Wireless in previous customer support roles in addition to dealing with online trouble ticket systems as a consumer. For web publishing and design, I am familiar with Joomla ... and Wordpress as well as a number of open source discussion forum and community building software applications.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||20 mins|
|Email Etiquette Certification||4.55||Top 10%||16 mins|
|Internet Marketing Test||4.50||Top 10%||21 mins|
|Customer Service Test||4.60||Top 10%||15 mins|
|Search Engine Optimization Test||3.60||Top 10%||33 mins|
|English Vocabulary Test (U.S. Version)||4.75||Top 10%||26 mins|
|Help Desk Certification||3.25||Above Average||26 mins|
|U.S. English Chicago Style Editing Skills Test (For Writing Professionals)||3.25||Above Average||41 mins|
|Social Media Marketing Test||4.25||Top 30%||18 mins|
|U.S. English Basic Skills Test||4.50||Top 10%||22 mins|