Reynaldo M.
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Reynaldo M.

Customer Service Expert, Action-oriented and Result focused


Cebu, Philippines


Looking for a Customer Service/Virtual Assistant position where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than five years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • Customer Support ... more • Virtual Assistant My internet speed is up to 5 mbps wired connection. less

Reynaldo M. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Apr 2014

    Customer Support Representative
    3 hours
    $4.44 / hr
    $11.10 earned

  • Oct 2013 - Nov 2013

    Customer Service for Ecommerce Brand Marketing Co.
    70 hours
    $3.00 / hr
    $535.00 earned

  • Jun 2012 - Feb 2013

    Answers Inbound Call's/Email
    Very good! 100% Good Luck!
    639 hours
    $2.78 / hr
    $1,775.48 earned

Reynaldo M. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 4.00 Top 10% 19 mins
Adobe Photoshop CS3 Test 4.10 Top 10% 16 mins
Customer Service Test 4.50 Top 20% 14 mins
Call Center Skills Test 3.75 Above Average 26 mins
Email Etiquette Certification 3.85 Above Average 11 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 20 mins
English Vocabulary Test (U.S. Version) 3.50 Below Average 12 mins
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Work History

1,436 hours worked
9 jobs


Less than 30 hrs/week

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