Looking for a Customer Service/Virtual Assistant position where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than five years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • Customer Support ... • Virtual Assistant My internet speed is up to 5 mbps wired connection.
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||4.00||Top 10%||19 mins|
|Adobe Photoshop CS3 Test||4.10||Top 10%||16 mins|
|Customer Service Test||4.50||Top 20%||14 mins|
|Call Center Skills Test||3.75||Above Average||26 mins|
|Email Etiquette Certification||3.85||Above Average||11 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||20 mins|
|English Vocabulary Test (U.S. Version)||3.50||Below Average||12 mins|