Reynaldo M.

Reynaldo M.

Team Leader, Customer Service Expert, Action-oriented and Result focus

Cebu, Philippines

$5.56/hr

(4.60)

What's the difference?
Overview

Coach, leader, independent thinker, action-oriented and results focused professional. My work experience in Convergys has provided me with the unique platform where I can showcase my skills in team management, technical support, customer service and performance read-out. I offer outstanding talents in strategic planning, resource leveling (sharing resources), team building, customer relationships, continuous improvements (team level).

My experience working in the BPO industry has provided me t…

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Reynaldo M. has added 2 portfolio pieces. Create an account to review them.

Work History & Feedback

Customer Service for Ecommerce Brand Marketing Co.

“GreatWorker!”
5.00
70 hrs @ $3.00/hr
Earned $535

Answers Inbound Call's/Email

“Very good! 100% Good Luck!”
5.00
639 hrs @ $2.78/hr
Earned $1,775

Customer Support Representative

No feedback given
1.80
3 hrs @ $4.44/hr
Earned $11
Tests Taken
Name Percentile Score

Adobe Photoshop CS3 Test

93

Call Center Skills Test

59

Customer Service Test

89

Email Etiquette Certification

58

English Spelling Test (U.S. Version)

75

English Vocabulary Test (U.S. Version)

39

Help Desk Certification

98