Jo-Ann Zapanta
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Jo-Ann Zapanta

Training Coordinator/Article Writer/Telemarketer/Professional VA

$7.78/hr

Las Pinas, Philippines


Jo-Ann Zapanta has added 4 portfolio pieces. Create an account to review them.

To obtain a job that would utilize my skills as ... morea Training Coordinator, Article Writer, Expert Telemarketer or Professional VA. I have worked in a call center for almost 5 years--as a Customer Service Representative and a Training Coordinator. As a Customer Service Representative, I handled customer-related concerns for an Australian Mobile Company. I have excellent English verbal skills with neutral accent. As a Training Coordinator, I oversee Training activities the department. I have diverse roles starting from basic admin tasks to planning and forecasting training activities. These dynamic roles has equipped me with the skills and knowledge to perform inbound and outbound calls, both for customer-related concerns and sales or marketing calls. My previous work experience has also equipped me with the skills and knowledge to be a professional virtual assistant. I am adept in using MS Office applications such as Word, Excel and PowerPoint. I have excellent writing skills and have vast experience in article writing (including SEO efforts). I have experience in article spinning (using The Best Spinner) and website content building. I am honest and hardworking. I am fast in communication and works best under pressure. I am detail-oriented and results-oriented. I am a team player, fast-learner and highly trainable.  less

Overview

To obtain a job that would utilize my skills as a Training Coordinator, Article Writer, Expert Telemarketer or Professional VA. I have worked in a call center for almost 5 years--as a Customer Service Representative and a Training Coordinator. As a Customer Service Representative, I handled customer-related concerns for an Australian Mobile Company. I have excellent English verbal skills with neutral accent. As a Training Coordinator, I oversee Training activities the department. I have diverse roles starting from basic admin tasks to planning and forecasting training activities. These dynamic roles has equipped me with the skills and knowledge to perform inbound and outbound ... morecalls, both for customer-related concerns and sales or marketing calls. My previous work experience has also equipped me with the skills and knowledge to be a professional virtual assistant. I am adept in using MS Office applications such as Word, Excel and PowerPoint. I have excellent writing skills and have vast experience in article writing (including SEO efforts). I have experience in article spinning (using The Best Spinner) and website content building. I am honest and hardworking. I am fast in communication and works best under pressure. I am detail-oriented and results-oriented. I am a team player, fast-learner and highly trainable.  less

Jo-Ann Zapanta
Drop Here

Jo-Ann Zapanta

$7.78 /hr

Training Coordinator/Article Writer/Telemarketer/Professional VA

Las Pinas, Philippines

Overview

To obtain a job that would utilize my skills as a Training Coordinator, Article Writer, Expert Telemarketer or Professional VA. I have worked in a call center for almost 5 years--as a Customer Service Representative and a Training Coordinator. As a Customer Service Representative, I handled customer-related concerns for an Australian Mobile Company. I have excellent English verbal skills with neutral accent. As a Training Coordinator, I oversee Training activities the department. I have diverse roles starting from basic admin tasks to planning ... moreand forecasting training activities. These dynamic roles has equipped me with the skills and knowledge to perform inbound and outbound calls, both for customer-related concerns and sales or marketing calls. My previous work experience has also equipped me with the skills and knowledge to be a professional virtual assistant. I am adept in using MS Office applications such as Word, Excel and PowerPoint. I have excellent writing skills and have vast experience in article writing (including SEO efforts). I have experience in article spinning (using The Best Spinner) and website content building. I am honest and hardworking. I am fast in communication and works best under pressure. I am detail-oriented and results-oriented. I am a team player, fast-learner and highly trainable.  less

Jo-Ann Zapanta has added 4 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Virtual Assistant - flex schedule, demanding work

    Mar 2015 - Present
    Job in progress

    28 hours

    $7.00 / hr
    $210.02 earned

  • CP INC. needs FILIPINO Writers!

    Jan 2013 - Apr 2015
    No feedback given
    $160.25 earned
    Fixed Price

  • Ongoing Article Writer Needed, Non-US and Highly Proficient in English Writing (20-40 hours per week)

    Aug 2011 - Apr 2015
    No feedback given
    $652.28 earned
    Fixed Price

  • Article Writers

    May 2011 - Apr 2015
    No feedback given
    $195.38 earned
    Fixed Price

  • word spinner

    Feb 2014 - May 2014
    No feedback given

    90 hours

    $3.33 / hr
    $276.95 earned

  • Article writers wanted ..

    Feb 2011 - Jun 2013
    No feedback given
    $21.66 earned
    Fixed Price

  • Development of Sales Report Template

    Jun 2012
    5.00
    Quick response and follow up!
    $22.22 earned
    Fixed Price

  • Article Writing

    Apr 2011
    5.00
    Jo-Ann is a good writer and prompt to make changes as told.
    $16.67 earned
    Fixed Price

Jo-Ann Zapanta has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Call Center Skills Test4.50Top 10%15 mins
MS Word 2003 Test4.00Top 10%15 mins
Outbound Sales Skills Test3.15Top 20%13 mins
English Vocabulary Test (U.S. Version)4.90Top 10%28 mins
MS Excel 2007 Test4.00Top 20%31 mins
Customer Service Test4.40Top 30%15 mins
Online Article Writing and Blogging Test (U.S. Version)3.75Below Average18 mins
Email Etiquette Certification4.00Above Average28 mins
English Spelling Test (U.S. Version)4.90Top 20%12 mins
U.S. English Basic Skills Test3.90Above Average21 mins
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What's the difference?

57% Job Success
Work History
2,385 hours worked
26 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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