Laura L.
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Laura L.

Customer Service Specialist - Technical Support - Administrative Suppo


Willow Spring, United States


Over the last 20 years I have developed skills that range from top notch customer service, administrative support roles, medical secretary, and technical support. I enjoy these roles because I like to help others solve, or resolve issues. I take a lot of pride in my customer service skills, you only get one chance to make a first impression. Customer service is the cornerstone of any business. I am seeking opportunities where I can be an asset to your team and provide my experience, knowledge, and skills to advance the goals of your company. I want to work with clients ... morewho appreciate honesty, integrity and a job well done. If that is you, contact me today so I can help you reach your business goals. less

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Work History and Feedback

  • Jan 2011 - Jan 2012

    US Based Support Supervisor to help with online dispute resolution and billing
    1,521 hours

Laura L. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 4.00 Top 10% 28 mins
Organizational Behavior Test 3.00 Above Average 28 mins
Call Center Skills Test 4.25 Top 20% 23 mins
Telephone Etiquette Certification 4.30 Top 20% 14 mins
Customer Service Test 4.50 Top 20% 16 mins
Call Center Skills Test 4.10 Top 20% 26 mins
Email Etiquette Certification 4.30 Top 20% 18 mins
Management Skills Test 2.90 Above Average 21 mins
Telephone Etiquette Certification 4.15 Top 30% 17 mins
Office Skills Test 4.10 Top 20% 35 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 21 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 38 mins
Office Skills Test 3.75 Above Average 23 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 19 mins
U.S. English Basic Skills Test 4.00 Top 30% 26 mins

Work History

100% Job Success
8,180 hours worked
8 jobs


More than 30 hrs/week


Phone Number: Verified

Associated with

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oDesk Payroll
1,287,148 hours

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