Errol Lachica
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Errol Lachica

Live chat and email support/ 2D animator/photo retoucher

$4.00/hr

Bacolod City, Negros Occidental, Philippines

Overview

I have more than five years of experience in customer service. This includes handling Inbound Phone Support (in a call center for three years), live chat and email support. I am familiar with some Customer Service and Help Desk Software such as Siebel CRM, Smartertrack and Zopim. I also have experience in billing, sales and technical support (level 1 Windows/Mac support). I'm a graphic artist as well and currently an animation student. Please refer to my Odesk work history and feedback field for more information.

Errol Lachica has added 8 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jul 2013 - Oct 2015

    Tech Support Specialist
    5.00
    Errol started helping me run tech support from day one and was a very reliable employee for more than two years. I would be happy to have him again as a member of our support staff.
    2,390 hours

  • Apr 2013 - Sep 2013

    Tech Support Specialist
    5.00
    Great contractor. Highly recommend.
    580 hours

  • Nov 2012 - Aug 2013

    Photoshop photo editing
    5.00
    Thanks Errol, great work
    95 hours
    $2.22 / hr
    $211.22 earned

  • Jan 2013 - Apr 2013

    Tech Support Specialist

    No feedback given

    371 hours

  • Jan 2013 - Mar 2013

    Graphic designer needed to modify and clean up site Logo(s)
    3.30
    $5.00 earned
    Fixed Price

  • Sep 2012 - Jan 2013

    Get paid to play our game!
    5.00
    Excellent Work - Hope to see Errol back for Round 2 of the project
    194 hours
    $1.11 / hr
    $214.97 earned

  • View More (1)

Errol Lachica has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Adobe Flash CS4 Test 3.25 Above Average 22 mins
Adobe Illustrator CS5 Extended Test 3.10 Above Average 48 mins
Adobe Photoshop CS5 Extended Test 3.50 Above Average 38 mins
Customer Service Test 4.25 Above Average 17 mins
English Vocabulary Test (U.S. Version) 4.40 Top 30% 31 mins
English Spelling Test (U.S. Version) 4.60 Above Average 20 mins
U.S. English Basic Skills Test 3.25 Below Average 33 mins

Work History

100% Job Success
4,350 hours worked
17 jobs

Availability

Available
Less than 30 hrs/week

Verifications

Phone Number: Verified

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