I am a dedicated, motivated, aggressive leader who is committed to excellence in all that I do! I am a project management and customer relations specialist with leadership skills. I have over 8,000 hours on oDesk and over 11 years of customer service and project management experience. I think quickly on my feet, I can think outside the box, and I am constantly trying to find ways to improve upon current systems to make them run more efficiently. I'm very independent and can work with little to no supervision. If you say "do this", I will get it done for you ... on time every time! I really enjoy a good challenge and I like to push above and beyond my limits to deliver the best possible service. I am also very punctual, if I am not there on time, I am always there are at least 5 minutes early. I am fluent in English and Spanish. Let me help you take your business to the next level!
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|Name||Score (out of 5)||Time to Complete|
|Hospitality Terminology Test||4.90||Top 10%||11 mins|
|Negotiations Skills Test||4.50||Top 10%||12 mins|
|Email Etiquette Certification||4.70||Top 10%||9 mins|
|Organizational Behavior Test||3.60||Top 20%||15 mins|
|Help Desk Certification||3.60||Top 20%||16 mins|
|Telephone Etiquette Certification||4.45||Top 10%||11 mins|
|Advertising Skills Certification||2.85||Above Average||7 mins|
|Management Skills Test||3.25||Top 20%||16 mins|
|Call Center Skills Test||4.00||Top 30%||11 mins|
|English Vocabulary Test (U.S. Version)||4.40||Top 30%||13 mins|
|Customer Service Test||4.10||Above Average||9 mins|
|U.S. English Basic Skills Test||4.25||Top 20%||14 mins|