Mikhail L.

Mikhail L.

$7.78  /hr

8-Year BPO Customer/Tech Support Team Lead/Ops Mgr, Performance Mgmt

City of San Fernando Pampanga, Philippines
Technical Support clerical skills Microsoft Excel


Since the time I finished a degree in Computer Engineering in 2002, I started writing my work history as a data entry operator with a big construction firm based in the Kingdom of Saudi Arabia, and moving into the business process outsourcing industry where I climbed the corporate ladder from being an agent, then, a team lead, and now, an operations manager. I have had experience providing phone support and handling client accounts specializing in technical support, customer service and retention, and billing, and even managed to pilo

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