I have worked as a customer service representative for a well known tax service in the U.S. for about a year, then as a tech support representative for a satellite tv company, also based in the U.S., for 2 years. I have been trained on english proficiency, advanced sattellite tv troubleshooting, software support & proper call handling skills. My goal is to gain more experience & knowledge as a customer service & a technical support representative.
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|Name||Score (out of 5)||Time to Complete|
|Upwork Readiness Test for Independent Contractors and Company Managers||5.00||1st Place!||2 mins|
|Outbound Sales Skills Test||3.85||Top 10%||13 mins|
|Accounting Principles Test||2.60||Top 30%||24 mins|
|Customer Service Test||4.40||Top 30%||25 mins|