I provide multi services such as secretarial, administrative, creative, or technical services to small or medium sized businesses externally. And I am a call center Agent for almost five (5) years.I Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.I would be able to work in a different companies and account and provides a broad scope of support for products and services, such as order requests, billing and usage instructions. Deliver excellent and satisfactory customer service, externally and internally.And have the quality of work under rigorous pressure and meet close deadlines.
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|Name||Score (out of 5)||Time to Complete|
|MS Word 2007 Test||2.60||Above Average||37 mins|
|Call Center Skills Test||3.00||Below Average||21 mins|
|Telephone Etiquette Certification||3.15||Below Average||16 mins|
|Email Etiquette Certification||3.00||Below Average||16 mins|
|English Spelling Test (U.S. Version)||4.40||Below Average||13 mins|