Rahul J.
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Rahul J.

Help Desk Support | HP Certified | Tech Support | Kaseya | Connectwise


New Delhi, India


A dynamic professional with over Fourteen years of experience in Network Management, Systems Administration, Customer Support, Service Delivery, Help Desk support and Project Management. Proven ability to create and deliver solutions tied to business growth, organizational development and Systems/Network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments. Specialized Technical Skills: * Operating Systems: Windows OS (XP,7,8), Mac OS * Windows Servers(2012,2008,2003), Mac OS X Servers, VMware * Microsoft Office; 2003/2007/2010/2013 * Hardware:- HP Servers (DL/ML/Blade), HP SAN, Desktop, laptop, printers * Wireless:- Netgear, Linksys, Proxim * Cpanel Management Certifications:- MCP (Microsoft Certified Professional) HP APS (Accredited Platform Specialist) Comptia A+ ... more(Computer hardware & software certification) PCWE (Proxim Certified Wireless Engineer) One year Diploma in computer hardware & networking less

Rahul J. has added 8 portfolio pieces. Create an account to review them.

Work History and Feedback

  • May 2015 - Aug 2015

    Technical Support
    Rahul is clearly a very talented and able technician. However, there were communication concerns and issues with his ability to follow direction and to adhere to the schedule we requested.
    463 hours
    $5.56 / hr
    $2,574.28 earned

  • Jan 2012 - Aug 2015

    iPhone / Ipad App Developer

    No feedback given

    6,923 hours
    $3.33 / hr
    $22,872.01 earned

  • Jul 2014 - Sep 2014

    HP Blade Servers + HP Storage + HP Network Infrastructure
    I am looking for a Broader skill
    Freelancer's Response
    Contract started @ $8 /Hr and when the payment was through, the employer said that he is not aware of the functioning of odesk & its payment method. Employer said that he was expecting $100 per month with 8 hrs a day and he was looking for Implementation & Consultancy for cloud. This is a advice for contractors "Please confirm hourly rate with the employer before starting the work"
    33 hours
    $8.89 / hr
    $296.35 earned

  • Jun 2014 - Aug 2014

    IT Department Support/Remote Help

    No feedback given

    62 hours
    $5.56 / hr
    $346.57 earned

  • Jun 2013 - Apr 2014

    Virtual Technical Pre-Sales (Work from Home)
    Thank you for the work you've done. Excellent communication skills, great quality of work. Hope to work with you again in the future.
    1,890 hours
    $5.56 / hr
    $10,758.60 earned

  • May 2013

    Technical Support Admin
    25 hours

  • View More (2)

Rahul J. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Networking Concepts Test 4.75 Top 10% 29 mins
Help Desk Certification 4.10 Top 10% 32 mins
Wi Fi Test 3.50 Top 10% 35 mins
Networking XP Test 3.10 Top 10% 37 mins
Windows Vista Administration Test 2.50 Top 30% 40 mins
Windows XP Test 4.40 Top 10% 39 mins
MS Word 2003 Test 3.75 Top 10% 38 mins
Customer Service Test 4.40 Top 30% 19 mins
Call Center Skills Test 3.75 Above Average 27 mins
Email Etiquette Certification 3.55 Below Average 26 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 22 mins
English Vocabulary Test (U.S. Version) 2.90 Below Average 26 mins
U.S. English Basic Skills Test 2.90 Below Average 30 mins

Work History

94% Job Success
11,460 hours worked
23 jobs


More than 30 hrs/week


Phone Number: Verified

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