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Jonie Lynn A.
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Jonie Lynn A.

Customer Support Expert/Writer/Editor/Social Media Marketer

$16.67/hr

Tanjay City, Philippines


Jonie Lynn A. has added 8 portfolio piece. Create an account to review them.

I'm a highly-motivated self-starter and team player, with over 8 ... moreyears of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner. Skills I have/Technology I'm proficient in: -Writing -SEO -Copyscape -Customer Support -Wordpress -Zendesk -TeamViewer (remote desktop access) -GoToMeeting -Microsoft Office Programs -Adobe Photoshop -Jing -Camtasia -Gimp -Podio -Hubstaff -SnagIt -Reflector -Skype -Social -Canva -Evernote -Scrivener -Postplanner -Facebook Pages -Instagram -Twitter -Pinterest less

Overview

I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in a virtual office setting or an actual office. I do not accept job offers when I know I won't be ... moreable to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner. Skills I have/Technology I'm proficient in: -Writing -SEO -Copyscape -Customer Support -Wordpress -Zendesk -TeamViewer (remote desktop access) -GoToMeeting -Microsoft Office Programs -Adobe Photoshop -Jing -Camtasia -Gimp -Podio -Hubstaff -SnagIt -Reflector -Skype -Social -Canva -Evernote -Scrivener -Postplanner -Facebook Pages -Instagram -Twitter -Pinterest less

Jonie Lynn A.
Drop Here

Jonie Lynn A.

$16.67 /hr

Customer Support Expert/Writer/Editor/Social Media Marketer

Tanjay City, Philippines

Overview

I'm a highly-motivated self-starter and team player, with over 8 years of experience in web content/blog writing and customer service. As a writer you can expect that my work is well-researched and expertly written to fit the voice you want to project and speak to your target audience. As a customer support professional, you can expect an empathetic representative of your business, and upholder of your company's ethos. I maintain a high standard work ethic when dealing with employers/clients, whether in ... morea virtual office setting or an actual office. I do not accept job offers when I know I won't be able to meet or exceed expectations. When I do accept a job, it's because I know that I can deliver what is being asked of me (or a tad more) in a timely manner. Skills I have/Technology I'm proficient in: -Writing -SEO -Copyscape -Customer Support -Wordpress -Zendesk -TeamViewer (remote desktop access) -GoToMeeting -Microsoft Office Programs -Adobe Photoshop -Jing -Camtasia -Gimp -Podio -Hubstaff -SnagIt -Reflector -Skype -Social -Canva -Evernote -Scrivener -Postplanner -Facebook Pages -Instagram -Twitter -Pinterest less

Jonie Lynn A. has added 8 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Customer Support for Mobile App

    Jul 2013 - Present
    Job in progress

    1,299 hours

    $11.11 / hr
    $14,456.31 earned

  • Web site customer services operator

    Nov 2010 - Feb 2016
    5.00
    It was a pleasure to work with Jonie.

    4,065 hours

    $6.67 / hr
    $27,113.54 earned

  • Rewrite Content (12,000 - 15,000) words total

    Apr 2015 - May 2015
    4.10
    Very high quality work, but a bit too long and poor communications at some points.
    $162.00 earned
    Fixed Price

  • Technical Writer Wanted to Create User Help Document

    Jul 2013 - Aug 2013
    5.00
    Jonie did a fantastic job, from day one everything went very smoothly. I'd hire her again.

    12 hours

    $15.00 / hr
    $180.00 earned

  • Write Articles and a Blog about The Harry Potter Theme Park in Orlando Florida

    Jul 2011 - Jan 2013
    No feedback given
    $20.00 earned
    Fixed Price

  • Project Manager

    Nov 2012
    5.00
    great job -- look forward to working w/ you in the future

  • Need customer service rep for small mobile game

    Aug 2011 - Oct 2012
    5.00
    Great CSR. Would love to have her work more for us.

    820 hours

    $6.67 / hr
    $5,738.43 earned

  • Product description writer

    May 2012 - Jun 2012
    5.00
    Jonie is a superb writer, with English writing skills equal to any task. She is a rare contractor who can stay focused on long term projects. Her work ethics are superb, and has proven herself highly efficient with every hour she worked. We wish her the best of luck.

    45 hours

    $7.22 / hr
    $336.01 earned

  • Proficient Article Writers Needed

    Jul 2011 - Jan 2012
    No feedback given
    $14.00 earned
    Fixed Price

  • Simple Re-Write Project

    Nov 2010 - Jan 2012
    No feedback given
    $27.78 earned
    Fixed Price

  • Writing Help Articles on our ZenDesk site

    Aug 2011 - Dec 2011
    4.05

    92 hours

    $8.89 / hr
    $817.81 earned

  • View More (11)

Jonie Lynn A. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Telephone Etiquette Certification4.70Top 10%20 mins
Call Center Skills Test4.60Top 10%19 mins
U.S. English Punctuation and Mechanics Test4.25Top 20%17 mins
Management Skills Test3.75Top 10%24 mins
U.S. English Sentence Structure Test (For Writing Professionals)3.50Top 30%24 mins
Technical Writing Skills Certification3.75Top 20%13 mins
U.S. Word Usage Test4.40Top 10%35 mins
Social Media Marketing Test4.50Top 10%35 mins
Analytical Skills Test3.75Top 20%35 mins
Email Etiquette Certification4.45Top 10%18 mins
Online Article Writing and Blogging Test (U.S. Version)4.40Top 20%29 mins
Windows XP Test4.10Top 10%18 mins
Search Engine Optimization Test3.25Top 20%18 mins
U.S. English Basic Skills Test4.75Top 10%31 mins
English Vocabulary Test (U.S. Version)4.60Top 20%28 mins
Customer Service Test4.40Top 30%14 mins
English Spelling Test (U.S. Version)4.90Top 20%11 mins
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100% Job Success
Top Rated
Work History
8,811 hours worked
53 jobs
Availability
Available
Less than 30 hrs/week
24 hrs response time
Profile Link
Verifications
Phone Number: Verified
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