Richard Zapanta
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Richard Zapanta

Technical Support,Customer Service,Skilled Data Entry/Transcriptionist


Taytay, Rizal, Philippines


To be able to use my years of technical support/customer service experience into a different approach.

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Name Score (out of 5) Time to Complete
Help Desk Certification 3.10 Above Average 40 mins
MS Word 2007 Test 3.60 Top 20% 39 mins
Windows XP Test 3.90 Top 20% 31 mins
Email Etiquette Certification 4.00 Above Average 31 mins
Telephone Etiquette Certification 3.85 Below Average 33 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 18 mins
U.S. English Basic Skills Test 4.10 Top 20% 23 mins
What's the difference?

Work History

5 hours worked
1 job


More than 30 hrs/week

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