Wendy C.
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Wendy C.

Technical Support Specialist with Customer Care

$16.67/hr

Syracuse, United States

Overview

A Customer Support position which utilizes my excellent customer service support skills. Ticketing: Zendesk, Desk.com, Remedy and Salesforce Communication: Ticket, Chat, Phone, email and Social Media About Me: http://vocaroo.com/i/s1RxfxBkxrqD

Wendy C. has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jun 2014 - Jan 2015

    U.S. Based Customer Support Rep
    5.00
    Wend was a tremendous help over the last 3 years. Wendy is a dedicated, hard working individual.
    1,055 hours
    $13.33 / hr
    $15,660.96 earned

  • Apr 2012 - Jun 2014

    U.S. Based Customer Support Rep
    5.00
    Wend was a tremendous help over the last 3 years. Wendy is a dedicated, hard working individual.
    3,454 hours
    $11.11 / hr
    $38,370.40 earned

  • Jul 2013

    Amazing Email Support Needed
    5.00
    Wendy went over and above to present her article and I appreciated the effort.
    1 hour
    $11.11 / hr
    $7.41 earned

Wendy C. has more jobs to show. Create an account to review them.

Tests

Name Score (out of 5) Time to Complete
Knowledge of Windows Mobile Skills Test 3.10 Top 10% 14 mins
DB2 Admin Test 3.75 Top 10% 19 mins
Networking Server 2003 Test 4.40 Top 10% 21 mins
Microsoft Outlook 2010 Test 3.75 Top 10% 15 mins
Wi Fi Test 3.40 Top 10% 13 mins
Help Desk Certification 4.00 Top 10% 21 mins
Windows Vista Administration Test 2.90 Top 20% 34 mins
Medical Billing Certification 2.60 Top 20% 18 mins
Microsoft Excel 2010 Test 4.10 Top 10% 13 mins
Salesforce Test 3.50 Top 30% 18 mins
Knowledge of SQL Server 2008 Skills Test 3.25 Top 30% 32 mins
Antispam and Antivirus Test 3.40 Above Average 13 mins
Networking XP Test 2.50 Top 20% 15 mins
MS Excel 2007 Test 4.50 Top 10% 18 mins
MS Excel 2000 Test 3.00 Top 20% 32 mins
WordPress 2.8 Test 3.60 Top 20% 18 mins
Mac OS X 10.5 Test 3.75 Above Average 11 mins
Resume Writing Skills Test 3.25 Top 30% 23 mins
CISCO Test 3.10 Above Average 16 mins
Adobe Photoshop CS4 Test 3.90 Top 20% 12 mins
Virtual Assistant Skills Test 3.50 Top 30% 25 mins
Knowledge of Windows 7 Skills Test 3.15 Above Average 17 mins
Online Article Writing and Blogging Test (U.S. Version) 4.40 Top 20% 30 mins
Knowledge of WordPress 3.1 Skills Test 4.25 Above Average 16 mins
U.S. Word Usage Test 4.00 Top 20% 9 mins
MySQL 5.0 Test 3.10 Above Average 18 mins
Networking Concepts Test 3.75 Top 30% 19 mins
Customer Service Test 4.50 Top 20% 23 mins
Joomla 1.5 Test 3.00 Above Average 32 mins
MS Excel 2003 Test 3.10 Top 30% 24 mins
Internet Marketing Test 4.00 Above Average 19 mins
Adobe Photoshop CS3 Test 3.75 Top 20% 22 mins
Email Etiquette Certification 4.30 Top 20% 28 mins
MS Word 2007 Test 3.40 Top 20% 36 mins
Office Skills Test 4.25 Top 10% 23 mins
Telephone Etiquette Certification 4.15 Top 30% 22 mins
Social Media Marketing Test 4.00 Above Average 10 mins
MS Word 2003 Test 3.10 Top 30% 31 mins
Call Center Skills Test 3.90 Above Average 11 mins
Windows XP Test 3.90 Top 20% 26 mins
HTML 4.01 Test 3.10 Above Average 33 mins
Search Engine Optimization Test 2.90 Above Average 25 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 11 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 23 mins
U.S. English Basic Skills Test 4.00 Top 30% 23 mins

Work History

100% Job Success
6,470 hours worked
9 jobs

Availability

Available
More than 30 hrs/week

Associated with

Agency logo
oDesk Payroll
1,291,661 hours

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