Kim O.

Kim O.

Technical Support Specialist for Networking devices/ Data Entry / VA

Cagayan de Oro City, Philippines



What's the difference?

To apply my knowledge and skills in Data entry, Customer Support, Virtual Tech
Support, Virtual PA or Transcription.I have been working in a Contact Center
Operation as a level 2 technician for Small Office/Home Office networking
devices for Cisco. Prior to that, I was a Customer Service Representative of
the same company for 2 years. We are serving clients from North America and
Canada. I have knowledge and experience troubleshooting networking devices
especially routers, adapters, camera, prin…


Work History & Feedback

Phone Support Staff for Apartment Rental Business

“Kim is an amazing contractor and we continue to work together on other projects. This particular assignment has ended but I hope to continue to work with her now and in the future.”
57 hrs @ $4.44/hr
Earned $312

Sales and Appointment Setting --Online Local Advertising

“Job has evolved and is being completed going forward under a different team name but Kim continues to manage the responsibility. She is an excellent listener, understands what needs to be done, is absolutely reliable and has tremendous professionalism. She would be an asset to any employer.”
28 hrs @ $2.22/hr
Earned $62
Tests Taken
Name Percentile Score

Call Center Skills Test


Customer Service Test


English Vocabulary Test (U.S. Version)


Networking Concepts Test


U.S. English Basic Skills Test


Windows XP Test