To apply my knowledge and skills in Data entry, Customer Support, Virtual Tech Support, Virtual PA or Transcription.I have been working in a Contact Center Operation as a level 2 technician for Small Office/Home Office networking devices for Cisco. Prior to that, I was a Customer Service Representative of the same company for 2 years. We are serving clients from North America and Canada. I have knowledge and experience troubleshooting networking devices especially routers, adapters, camera, print servers, VPN connection, network attached storage devices and basic windows application over the phone with customers.I would be interested for an interview over the phone at any time of your convenience.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.10||Top 20%||20 mins|
|Networking Concepts Test||3.50||Above Average||36 mins|
|Customer Service Test||4.40||Top 30%||24 mins|
|English Vocabulary Test (U.S. Version)||4.25||Top 30%||19 mins|
|Windows XP Test||2.75||Below Average||27 mins|
|U.S. English Basic Skills Test||4.00||Top 30%||23 mins|