Kim O.
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Kim O.

Technical Support Specialist for Networking devices/ Data Entry / VA


Cagayan de Oro City, Philippines


To apply my knowledge and skills in Data entry, Customer Support, Virtual Tech Support, Virtual PA or Transcription.I have been working in a Contact Center Operation as a level 2 technician for Small Office/Home Office networking devices for Cisco. Prior to that, I was a Customer Service Representative of the same company for 2 years. We are serving clients from North America and Canada. I have knowledge and experience troubleshooting networking devices especially routers, adapters, camera, print servers, VPN connection, network attached storage devices and basic windows application over the phone with customers.I would be interested for an interview over the phone at any time of your convenience.

Work History and Feedback

  • Apr 2011 - Oct 2011

    Phone Support Staff for Apartment Rental Business
    Kim is an amazing contractor and we continue to work together on other projects. This particular assignment has ended but I hope to continue to work with her now and in the future.
    57 hours
    $4.44 / hr
    $311.77 earned

  • Apr 2011 - May 2011

    Sales and Appointment Setting --Online Local Advertising
    Job has evolved and is being completed going forward under a different team name but Kim continues to manage the responsibility. She is an excellent listener, understands what needs to be done, is absolutely reliable and has tremendous professionalism. She would be an asset to any employer.
    28 hours
    $2.22 / hr
    $62.16 earned

Kim O. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.10 Top 20% 20 mins
Networking Concepts Test 3.50 Above Average 36 mins
Customer Service Test 4.40 Top 30% 24 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 19 mins
Windows XP Test 2.75 Below Average 27 mins
U.S. English Basic Skills Test 4.00 Top 30% 23 mins

Work History

721 hours worked
5 jobs


More than 30 hrs/week

Associated with

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16 hours

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