Rea Sophia Yadao
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Rea Sophia Yadao

You are not hiring an assistant - you are hiring efficiency.


San Jose Del Monte, Philippines

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I have been in the Customer Service Business for almost 10 years. I have worked under several US companies providing both Customer Support and Technical Support. I have also been a Supervisor for four years handling 10-15 customer and technical support representatives. Before I started with this business, I used to work for one of the most prestigious companies in the world - DuPont Sustainable Solutions. With great qualities such as being detail-oriented, organized and professional, working with me is a breeze because I make sure that everything is done perfectly and on time. ... moreI do not shy away from new challenges and is always keen on learning new things and having new experiences. I understand that quality and efficiency goes hand in hand. I educate myself with the new trends about the Virtual Assistant business and is very open to test new software or new services that will produce quality work and client satisfaction. I provide the following services: Extensive Research, Data Collecting and Reporting.Exemplary Writing Skills. Document Preparation, Proof Reading and Editing. Employee Management and Team Building. Transcription and Data Entry. Customer Service Management. Sales and Marketing. Travel Arrangements.Virtual Office, Lobby and Estate Management.Handling of Confidential Material. Basic Technical Support. Social Media Management. My skills are as follows: Professional Telephone Manner.Exceptional Communication Skills with Top Decision Makers. Superior Organizational Skills. Above Average Computer Skills.Typing Skills of 40WPM with 100% accuracy. Social Media Skills. Strong Problem Solving Skills. Knowledgeable in MS Office and all of its components. Knowledgeable in Basic Photo Editing. Knowledgeable in using Google Apps. Knowledgeable in Basic video making using Windows Movie Maker. My recent accomplishment is passing the TOEFL iBT with a score of 109/120. I am available in the following time zones: Atlantic Standard Time (AST), Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), Pacific Standard Time (PST), Alaskan Standard Time (AKST) and Hawaii-Aleutian Standard Time (HST). I am also available for various International Time Zone projects. I have my own US number with unlimited calls and text and I also have the ability to send fax, conduct conference calls, video conferencing and call transfer. less

Rea Sophia Yadao has added 13 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jan 2015 - May 2015

    Customer Service (Email and Phone) Specialist Needed
    Rea is very understanding and easy to get along with, she was very helpful throughout our customer service needs.
    4 hours
    $10.00 / hr
    $43.33 earned

  • Jun 2014 - Jul 2014

    Customer Service and Telemarketing for Real estate business
    Good English skills. But lack of communication and following instruction affected performance. No experience in Sales, Handling objections and Cold Calling. Otherwise pleasant voice and phone etiquette. May be better suited for other type of work.
    17 hours
    $11.11 / hr
    $166.63 earned

  • Jan 2014

    Executive/sales assistant and Affiliate relations--Long term
    Happy with her work!
    6 hours
    $8.89 / hr
    $51.86 earned

  • Jan 2013 - Feb 2013

    Personal assistant
    Rea was a great help. I thank her for all the hard work!
    9 hours
    $3.33 / hr
    $29.98 earned

Rea Sophia Yadao has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Time Management Test 2.90 Above Average 13 mins
Organizational Behavior Test 3.10 Top 30% 14 mins
Virtual Assistant Skills Test 3.60 Top 20% 14 mins
Help Desk Certification 3.40 Top 30% 14 mins
Call Center Skills Test 4.10 Top 20% 11 mins
Email Etiquette Certification 4.30 Top 20% 14 mins
Customer Service Test 4.10 Above Average 11 mins
Office Skills Test 3.90 Top 30% 11 mins
U.S. English Basic Skills Test 3.60 Above Average 14 mins
U.S. English Basic Skills Test 3.60 Above Average 18 mins

Work History

80% Job Success
1,400 hours worked
15 jobs


More than 30 hrs/week

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