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Jason D.
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Jason D.

MCP | MCTS | Help Desk Support | Microsoft L2 Support | Malware Expert

$12.22/hr

Taguig, Philippines


Jason D. has added 5 portfolio pieces. Create an account to review them.

For the past 8 years, I've been working as a ... moreTechnical Support Representative and Help Desk technician. I've handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. I also worked with Netgear as a Level 1 tech support which specializes in setting up routers, gateway modems, switches, repeaters, access points and other Netgear device that is for home use. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. less

Overview

For the past 8 years, I've been working as a Technical Support Representative and Help Desk technician. I've handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. I also worked with Netgear as a Level 1 tech support which specializes in setting up routers, gateway modems, switches, repeaters, access points and other Netgear device that is for home use. My core competency is with Active Directory, Microsoft Operating Systems ... moreand Networking devices. less

Jason D.
Drop Here

Jason D.

$12.22 /hr

MCP | MCTS | Help Desk Support | Microsoft L2 Support | Malware Expert

Taguig, Philippines

Overview

For the past 8 years, I've been working as a Technical Support Representative and Help Desk technician. I've handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. I also worked with Netgear as a Level 1 tech support which specializes in setting up routers, gateway modems, switches, repeaters, ... moreaccess points and other Netgear device that is for home use. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. less

Jason D. has added 5 portfolio pieces. Create an account to review them.

Work History and Feedback

  • IT Company needs Outsourced As needed Remote Tech

    Aug 2013 - Jan 2015
    3.80

    11 hours

    $11.11 / hr
    $118.50 earned

  • VMWare Support / Citrix / Systems Administrator

    Feb 2013 - Apr 2013
    3.60
    Nice Contractor did ok, the main issue I spent a month of training and he was not clear on his Skill set. He is only paper Certified. He can do entry level task well only. We needed someone that is hungry to excel. Can to step by step instruction type work well.

    108 hours


  • full time experienced computer technician diagnose, troubleshoot, fix remotely

    Jan 2013
    No feedback given

    2 hours

    $7.78 / hr
    $16.88 earned

  • IT Help Desk

    Aug 2012 - Jan 2013
    No feedback given

    603 hours

    $11.11 / hr
    $6,697.57 earned

  • it technician

    Dec 2012
    5.00
    Top guy
    $42.22 earned
    Fixed Price

  • Senior Helpdesk Technician

    Jul 2012 - Aug 2012
    5.00
    We were happy to have Jason with us. He works hard and is a fast learner. He will be an asset to any future team.

    52 hours

    $8.89 / hr
    $459.26 earned

  • Technical Help Desk Support

    May 2012 - Jul 2012
    No feedback given

    238 hours

    $7.77 / hr
    $1,849.26 earned

  • Computer Technical Support - Virus / Spyware Removal Via Remote Control - Hourly Rate Plus Commission Plus $200 Retention Bonus

    Mar 2011 - Feb 2012
    5.00
    Jason did a great job and was a great Technician. He provided great support, was easy to work with, and reliable. Thanks Jason for all of your hard work!

    328 hours

    $3.56 / hr
    $973.50 earned

  • Remote Computer Repair Technician

    May 2011
    4.15
    Jason was very helpful

    1 hour

    $5.56 / hr
    $5.56 earned

Jason D. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!13 mins
Networking XP Test4.90Top 10%30 mins
Antispam and Antivirus Test4.10Top 10%17 mins
MS Word 2007 Test4.60Top 10%31 mins
Firewall Concepts Test3.90Top 20%33 mins
TCP/IP Test4.10Top 10%20 mins
Internet Security Test2.90Above Average23 mins
Knowledge of Windows 7 Skills Test3.50Above Average29 mins
Networking Concepts Test4.10Top 20%35 mins
Windows XP Test4.40Top 10%35 mins
MS Excel 2007 Test3.60Top 30%37 mins
English Vocabulary Test (U.S. Version)4.00Above Average26 mins
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94% Job Success
Work History
12,029 hours worked
27 jobs
Availability
Available
More than 30 hrs/week
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Associated with
Jase IT Solutions
100% Job Success
5,842 hours
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