Over the last 5 years, I have worked in the BPO industry handling multiple lines of business for both technical support and customer service . My core competencies lies in both customer and client relations and I am seeking opportunities to work with employers who are in need of a good manager and a leader.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.45||Top 10%||24 mins|
|MS Excel 2003 Test||2.90||Above Average||40 mins|
|Windows XP Test||3.75||Top 20%||32 mins|
|Office Skills Test||4.00||Top 30%||33 mins|