Administrative assistant to handle emails and manage projects
Jan 2016 - Feb 2016
Leeza did not do a single thing that she agreed to do. Promised 5-minute replies to clients but did not answer emails for over 3 hours until we had to intervene remotely from our vacation. We hired her to answer emails and forward files during our vacation, instead, we ended up having to do her work for her, and in the end had to shut down business anyway, with many apologies to clients for dropping the ball on their jobs. She could not manage to do something as simple as downloading a file that she received from a supplier and forward it to our client. She missed every deadline and made us look bad. Would not give any explanation as to why she dropped the ball, other than claiming she needed more training. Needs training to know how to download a file and send it on to someone else? Really ruined our vacation and damaged our business.