Kathleen Sardoncillo
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Kathleen Sardoncillo

Order Processing & Customer Service

$7.78/hr

Davao, Philippines

Overview

I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well ... morealso with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner. less

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Work History and Feedback

  • Dec 2013 - Jul 2015

    HIRING AD POSTERS ASAP - NO EXPERIENCE NECESSARY - WE WILL TRAIN YOU

    No feedback given

    $150.00 earned
    Fixed Price

  • Mar 2012

    Live Chat & Phone Support Agents( English)
    5.00
    Kathleen was great! Would hire again!
    17 hours
    $5.00 / hr
    $82.50 earned

  • Nov 2011 - Mar 2012

    Live Chat & Phone Support Agents( English)
    5.00
    Kathleen was great! Would hire again!
    880 hours
    $3.89 / hr
    $3,489.77 earned

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Tests

Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 13 mins
Call Center Skills Test 4.50 Top 10% 31 mins
Telephone Etiquette Certification 4.45 Top 10% 29 mins
Help Desk Certification 3.10 Above Average 33 mins
MS Word 2003 Test 3.50 Top 10% 39 mins
Windows XP Test 4.00 Top 10% 35 mins
Upwork Readiness Test for Independent Contractors and Company Managers 4.80 Top 30% 11 mins
Office Skills Test 4.00 Top 30% 31 mins
Customer Service Test 4.10 Above Average 14 mins
U.S. English Basic Skills Test 4.00 Top 30% 33 mins

Work History

100% Job Success
6,557 hours worked
8 jobs

Availability

Available
Less than 30 hrs/week

Verifications

Phone Number: Verified

Associated with

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One Team Up
11,250 hours

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