Harold lee S.

Harold lee S.

Expert Customer Service Representative | Zendesk | Live Chat | Email

Cebu, Philippines

$9.00/hr

(4.89)

What's the difference?
Overview

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary.

Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance …

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Harold lee S. has added 7 portfolio pieces. Create an account to review them.

Work History & Feedback

Live chat and Email Support Needed

“Amazing worker, great personality and all round nice person. Would love to work with Harold again in the near future if he is free.”
5.00
388 hrs @ $2.22/hr
Earned $861

Live Chat Operator

“Harold did a great job and was punctual. We would definitely hire him in the future.”
5.00
442 hrs @ $3.33/hr
Earned $1,470

Community Moderator

No feedback given
4.45
72 hrs @ $6.67/hr
Earned $482

Virtual Assistant & Coordinator

No feedback given
4.80
160 hrs @ $5.00/hr
Earned $798

Customer Service / Tech Support Associate

Job in progress

924 hrs @ $5.56/hr
Earned $5,020
Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

70

English Spelling Test (U.S. Version)

75