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Shawn Peterson
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Shawn Peterson

Business Consultant, Operations Expert

$25.00/hr

Santaquin, United States

MBA, Business professional with 10+ years high level customer service ... moreexperience and 10 years experience in the financial markets professionally and personally. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts. less

Overview

MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts.

Shawn Peterson
Drop Here

Shawn Peterson

$25.00 /hr

Business Consultant, Operations Expert

Santaquin, United States

Overview

MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for ... moresupport and sales contracts. less

Work History and Feedback

  • Management Support

    Aug 2014 - Present
    Job in progress

    3 hours

    $18.63 / hr
    $61.48 earned

  • Zolio Helpdesk

    Aug 2013 - Mar 2016
    5.00
    SP has been with our team for a couple of years. We could not be more satisfied with how he has become a full-fledged member-he is flexible and has grown with our company, knows the subject matter very well and is willing to learn new material, strives for and delivers excellence at all turns. We will continue to work with him gladly in the the future.

    1,233 hours

    $16.50 / hr
    $20,349.45 earned

  • Customer Service for language learning membership site

    Apr 2013 - May 2014
    5.00
    A step above most people on Elance. This was longer than a year's contract, and worked out great for us. A proactive dedicated worker with attention to detail.

    132 hours

    $17.53 / hr
    $2,313.99 earned

  • Need a person to do support for my customers

    Mar 2013 - Sep 2013
    5.00
    Shawn was providing support for my Forex software customers for the last few months. He did a great job.

    121 hours

    $10.50 / hr
    $1,265.25 earned

  • Trading Systems Help Desk/QA

    Dec 2012 - Jul 2013
    5.00
    Shawn was extremely professional and responsible. He was reliable across various parts of the project and we wound up using him for many tasks that were not in the original job. Shawn was able to run with everything and stay on top of it all. The man is adaptable and detail oriented. Great experience, and highly recommended.

    281 hours

    $13.25 / hr
    $3,728.63 earned

  • Customer service for our website (Native English required)

    Apr 2013 - May 2013
    5.00
    Provider helped us get in touch with potential customers, nice voice, polite, good customer service and skype skills. Recommended.
    $50.00 earned
    Fixed Price

  • Hiring Individuals to use Mailing Address one time

    Aug 2012 - Mar 2013
    5.00
    Excellent job.
    $55.00 earned
    Fixed Price

  • Virtual Office Manager (2-4 hours per week)

    Aug 2012 - Jan 2013
    5.00
    I cannot recommend Shawn highly enough! He is a top notch professional who would add value on any team. He's detail-oriented, quality-conscious, and very responsive. He goes above and beyond and cares about doing a great job. Hire Shawn -- you will not be disappointed!

    29 hours

    $13.00 / hr
    $425.70 earned

  • Virtual Assistant for United States Software Sales Manager

    Oct 2012 - Nov 2012
    4.25
    I enjoyed working with Shawn. I would hire him again!

    9 hours

    $9.50 / hr
    $86.45 earned

  • Virtual Assistant - Research, Admin Tasks, Excellent communication, etc.

    Aug 2012 - Oct 2012
    5.00
    He is great, fast, and knowledgeable, providing quality work always. Would love to rehire him.

    18 hours

    $6.75 / hr
    $123.54 earned

  • Virtual Assistant Needed!

    Jul 2012 - Oct 2012
    5.00
    Great communicator and highly effective.

    16 hours

    $10.00 / hr
    $162.00 earned

  • View More (4)

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Tests

NameScore (out of 5)Time to Complete
Operation Management Test2.60Above Average23 mins
Management Skills Test3.50Top 10%20 mins
Microsoft Excel 2010 Test3.45Above Average20 mins
Customer Service Test4.40Top 30%14 mins
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100% Job Success
Top Rated
Work History
2,445 hours worked
19 jobs
Availability
Available
Less than 30 hrs/week
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