I am a highly motivated and successful professional with more than 20 years experience in the following sectors: administration, sales and customer service. Training Courses attended: 8 weeks Intensive Training in all aspects of Telesales & Fieldsales 2 day Selling Skills 2 day Total Quality Management 2 day Management Development Supervisory 1 2 day Management Development Supervisory 2 2 day Telesales Training and Development 2 day Steps to the call 1 day Appraisal Techniques and Implementation 1 day Quality System Audit Training 3 week Call Centre training – systems and call handling 1 day Excel Intermediate and Advanced 3 day Managing Violence & Aggression 3 day First Aid / Fire Safety / Food Hygiene ... / Mandatory 1 day ISA (POCA / POVA) All Microsoft Packages Xero Accounting Clearbooks Accounting Sage Line 50 Zendesk HootSuite Opera / Mertex Tablet PC / Mobilise Email (Outlook) Various CRM packages
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|Name||Score (out of 5)||Time to Complete|
|English Vocabulary Test (UK Version)||4.25||Above Average||31 mins|
|Office Skills Test||4.00||Top 30%||8 mins|