Joy A.
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Joy A.

Global Technical & Business writer, Analyst & Researcher


Dallas, United States


I am a multifaceted business analyst, software developer, technical writer and e-Business systems consultant with over 8 years of web development and project management experience, highly self motivated with skills in areas of e-Business web development and software application development. Most of my software projects have been developed with WordPress, ASP.Net, Visual Studio.Net, XML, C#, Visual Basic, Visual Basic.Net, DreamWeaver, ColdFusion, Macromedia Flash, Macromedia Fireworks, AuthorWare , PHP, My SQL etc. I am knowledgeable in areas of web site promotion, search engine optimization, internet security with a strong knowledge in application development, database management and administration. In addition I have ... moreperformed administrative tasks on Windows network, provided consultations on increasing and improving company functionality and productivity, developed internet and intranet applications, e-commerce websites and membership databases. My project management roles and experience include ability to use time recording/management systems, knowledge of project office and project management, experience with project management best practices/ methodologies/project life cycle. I have worked on various IT departments and for several IT projects and have acquired strong team management experience, created good relationships using very good communications skills. Some of the success I achieved in my project management has been due to my ability to author interactive training materials that helped team members to flow with the project and its objective. I have worked as a technical writer where I assessed user and corporate needs, developed and produced end-user and systems documentation. I also wrote quick start brochures for doctors with limited computer skills, manuals and training brochures for deployment of a secure document management system, new hire training programs and documentation which reduced employee ramp-up times. I am able to set up, manage and troubleshoot OSCommerce shops, administer UNIX web servers. I am someone that enjoys investigating issues, trying out new techniques and having direct involvement in research. Also, I want to be involved in teaching and helping to guide the future course of artificial intelligence as I share and explain the result of my own work and research. In today's competitive global economy, having the right information at the right time is crucial to an organization's ability to make strategic, tactical and operational decisions that drive organizational goals forward. Thus my special interest in analytics using data mining technologies. Key to my success is the ability to capture detailed customer information and translate it into clear, logical and structured documents. Some of the duties performed as a business analyst include requirements gathering, analysis and functional design using a recognised methodology, writing business and technical documentation. less

Joy A. has added 6 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jul 2012 - Oct 2012


    No feedback given

    20 hours
    $10.00 / hr
    $201.70 earned

  • Aug 2010

    Artemis Level 1 Support - French
    Thank you for your participation in our screening process!
    $20.00 earned
    Fixed Price

  • Jun 2010 - Jul 2010

    Artemis Level 1 Support - French
    $60.00 earned
    Fixed Price

Joy A. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.55 Top 10% 23 mins
French Vocabulary Skills Test 2.10 Failed 15 mins
French To English Translation Skills Test 2.50 Below Average 30 mins
Customer Service Test 4.25 Above Average 14 mins
Email Etiquette Certification 3.85 Above Average 17 mins
U.S. English Basic Skills Test 3.40 Below Average 40 mins