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Francis Eronico
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Francis Eronico

Team Lead

$7.78/hr

Bacolod City, Philippines

I have worked as a Technical Support Specialist for five ... moreyears.  Responsibilities included troubleshooting portable media players and application, Internet connectivity, Web-based Emails and Email programs like Outlook Express, Outlook 2007 and Mac Mail. I also handled installation and troubleshooting of Anti-virus, Firewall and Parental Control programs. I also have work as an Online Chat Representative for car dealerships in North America. I started home-based work since 2011. I aim to integrate my skills and abilities to be an asset to the company that I will be in. less

Overview

I have worked as a Technical Support Specialist for five years.  Responsibilities included troubleshooting portable media players and application, Internet connectivity, Web-based Emails and Email programs like Outlook Express, Outlook 2007 and Mac Mail. I also handled installation and troubleshooting of Anti-virus, Firewall and Parental Control programs. I also have work as an Online Chat Representative for car dealerships in North America. I started home-based work since 2011. I aim to integrate my skills and abilities to be an asset to the company that I will be in.

Francis Eronico
Drop Here

Francis Eronico

$7.78 /hr

Team Lead

Bacolod City, Philippines

Overview

I have worked as a Technical Support Specialist for five years.  Responsibilities included troubleshooting portable media players and application, Internet connectivity, Web-based Emails and Email programs like Outlook Express, Outlook 2007 and Mac Mail. I also handled installation and troubleshooting of Anti-virus, Firewall and Parental Control programs. I also have work as an Online Chat Representative for car dealerships in North America. I started home-based work since 2011. I aim to integrate my skills and abilities to be ... morean asset to the company that I will be in. less

Work History and Feedback

  • Microsoft Technologies Expert

    Apr 2011 - Jul 2011
    4.55
    We had to end this contract with Franncis because circumstances made it difficult for him to work during the hours we needed him. However, his work was excellent until these circumstances came up. During the time he was able to work with us we found him to be an asset to our team and we regret that he can't continue to be part of the team.

    510 hours

    $2.22 / hr
    $1,131.06 earned

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Tests

NameScore (out of 5)Time to Complete
Microsoft OutLook 2007 Test3.50Top 10%40 mins
Help Desk Certification3.60Top 20%31 mins
Networking Concepts Test4.10Top 20%38 mins
Email Etiquette Certification4.45Top 10%19 mins
MS Excel 2003 Test3.25Top 20%38 mins
Telephone Etiquette Certification4.30Top 20%18 mins
MS Word 2007 Test3.60Top 20%40 mins
MS Word 2003 Test3.10Top 20%38 mins
MS Excel 2007 Test3.00Above Average38 mins
Windows XP Test3.60Top 20%32 mins
English Spelling Test (U.S. Version)4.90Top 20%16 mins
U.S. English Basic Skills Test4.10Top 20%35 mins
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6,393 hours worked
9 jobs
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