Email Technical Support
7(seven) years of working with BPO industry has encouraged me to take up this mission of becoming an established Freelancer.
My knowledge and skills especially with email and live chat support services are unique and the best of its kind. Being promoted to a Trainer is a testimony for this.
My responsibilities as soft skills and process trainer, then, included (but not limited to);
• design, develop & deliver learning materials
• quality analysis
• Team management, etc.
Rendering support services through Live Chats & Email