rea bernardo
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rea bernardo

Customer Service Representative; Data entry professional / Researcher

$4.44/hr

caloocan city, Philippines

Over the last three years I have been a Customer ... moreService Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my customer service skills. I worked as a CUSTOMER SERVICE SPECIALIST, I help people over the phone processing their request on the account. Everyday I make sure my customers needs are being expedited to their satisfaction.With Odesk I was able to experience being researcher , data entry especialist and virtual assistant with outstanding feedbacks from my Buyer. I have experienced working on different areas of Call Center work. I am knowledgeable in computer and its programs thus making my task easier to perform. All of these experiences has given me the chance to improve myself professionally. The main reason why I have decided to do home based work is to be able to give a considerable amount of time with work while being with my family. less

Overview

Over the last three years I have been a Customer Service Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my customer service skills. I worked as a CUSTOMER SERVICE SPECIALIST, I help people over the phone processing their request on the account. Everyday I make sure my customers needs ... moreare being expedited to their satisfaction.With Odesk I was able to experience being researcher , data entry especialist and virtual assistant with outstanding feedbacks from my Buyer. I have experienced working on different areas of Call Center work. I am knowledgeable in computer and its programs thus making my task easier to perform. All of these experiences has given me the chance to improve myself professionally. The main reason why I have decided to do home based work is to be able to give a considerable amount of time with work while being with my family. less

rea bernardo
Drop Here

rea bernardo

$4.44 /hr

Customer Service Representative; Data entry professional / Researcher

caloocan city, Philippines

Overview

Over the last three years I have been a Customer Service Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my customer service skills. I worked as a CUSTOMER SERVICE ... moreSPECIALIST, I help people over the phone processing their request on the account. Everyday I make sure my customers needs are being expedited to their satisfaction.With Odesk I was able to experience being researcher , data entry especialist and virtual assistant with outstanding feedbacks from my Buyer. I have experienced working on different areas of Call Center work. I am knowledgeable in computer and its programs thus making my task easier to perform. All of these experiences has given me the chance to improve myself professionally. The main reason why I have decided to do home based work is to be able to give a considerable amount of time with work while being with my family. less

Work History and Feedback

  • Amazon placement

    Oct 2013
    5.00
    Thanks, great work!
    $11.11 earned
    Fixed Price

  • Need Virtual Assitant for multiple web-based tasks (email support, research, data entry)

    Feb 2010 - Apr 2013
    No feedback given

    90 hours

    $3.33 / hr
    $298.01 earned

  • Data Entry & Web Researcher

    Jul 2010 - May 2011
    No feedback given

    269 hours

    $3.33 / hr
    $896.89 earned

  • Everest Customer Support

    Jul 2010 - Aug 2010
    4.30
    $20.00 earned
    Fixed Price

  • Photo Research - Finding, Downloading Photos related to certain topics (public domain photos)

    Feb 2010 - Jun 2010
    5.00

    2 hours

    $2.22 / hr
    $3.33 earned

  • Aunt, Age 84, Needs VA Help Right Now to Please Call Customer Service in United States

    Mar 2010 - May 2010
    5.00
    Rea is a very nice provider. We appreciate her.

    2 hours

    $2.22 / hr
    $5.17 earned

  • Need Virtual Assitant for multiple web-based tasks (email support, research, data entry)

    Jan 2010
    5.00
    Amazing assistant! - Rea has been willing to work around the clock. She understands tasks well and over-delivers!

    127 hours

    $2.22 / hr
    $337.15 earned

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Tests

NameScore (out of 5)Time to Complete
Microsoft OutLook 2007 Test2.60Top 30%12 mins
Outbound Sales Skills Test3.15Top 20%16 mins
Call Center Skills Test4.00Top 30%35 mins
Telephone Etiquette Certification3.85Below Average17 mins
Customer Service Test4.10Above Average16 mins
Email Etiquette Certification3.70Below Average20 mins
English Spelling Test (U.S. Version)4.75Top 30%17 mins
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Work History
514 hours worked
12 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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