I have been a Customer Representative Associate since 2007. I am good with typing, web research and all other multitasking skills that were honed during the times I have been handling the following accounts: - Directory Assistance (411 in the U.S.A) which required fast & accurate typing skills, active listening, multitasking, keywords, efficiency, and work under pressure - Domino's Pizza (telephone order taking) - UK SMS (it's like google but through text) which required copy/paste, and web research - UK Telephone Banking. I handled UK bank accounts over the phone which includes trouble shooting, analyzing, conversing well with the customer, empathy, efficiency, ... accuracy, work under pressure I also like photography. I have done amateur photo shoots with my friends and done some basic editing with Photoscape and a little bit of Photoshop. And lastly, I also have an active account in Facebook.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||24 mins|
|Customer Service Test||4.40||Top 30%||20 mins|
|Call Center Skills Test||3.90||Above Average||25 mins|
|U.S. English Basic Skills Test||4.25||Top 20%||39 mins|
|Office Skills Test||3.50||Below Average||23 mins|