Erika Ycasiano
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Erika Ycasiano

Expert in data entry, C.S.,Photography,Transcriptionist


Damsmarinas, Philippines


I have been a Customer Representative Associate since 2007. I am good with typing, web research and all other multitasking skills that were honed during the times I have been handling the following accounts: - Directory Assistance (411 in the U.S.A) which required fast & accurate typing skills, active listening, multitasking, keywords, efficiency, and work under pressure - Domino's Pizza (telephone order taking) - UK SMS (it's like google but through text) which required copy/paste, and web research - UK Telephone Banking. I handled UK bank accounts over the phone which includes trouble shooting, analyzing, conversing well with the customer, empathy, efficiency, ... moreaccuracy, work under pressure I also like photography. I have done amateur photo shoots with my friends and done some basic editing with Photoscape and a little bit of Photoshop. And lastly, I also have an active account in Facebook. less

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Work History and Feedback

  • Nov 2013 - Sep 2014

    Upload YouTube Videos For Me
    Did not use, cannot comment on quality.
    1 hour
    $2.22 / hr
    $2.22 earned

  • Feb 2013 - Sep 2013

    Step-by-Step Photographer
    $5.56 earned
    Fixed Price


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 24 mins
Customer Service Test 4.40 Top 30% 20 mins
Call Center Skills Test 3.90 Above Average 25 mins
U.S. English Basic Skills Test 4.25 Top 20% 39 mins
Office Skills Test 3.50 Below Average 23 mins
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Work History

1 hour worked
2 jobs


More than 30 hrs/week


Phone Number: Verified

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