Estephanie Baldado
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Estephanie Baldado

Email, Chat, Phone Support Agent


Dumaguete city, Philippines


Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.

Estephanie Baldado has added 9 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Sep 2013 - Nov 2013

    Marketing Assistant for Real Estate Investor

    No feedback given

    2 hours
    $2.22 / hr
    $4.44 earned

  • Aug 2013 - Oct 2013

    Cold call operator

    No feedback given

    2 hours
    $6.67 / hr
    $14.45 earned

  • May 2013

    Real Estate Telemarketer/Appointment Setter
    4 hours
    $5.56 / hr
    $22.24 earned

  • Jun 2012 - Aug 2012

    Web Research
    Estephanie is a real pro. She does what she is asked to do and always does projects on time. Thank you so much for the great VA help!
    8 hours
    $0.53 / hr
    $4.15 earned

  • May 2012 - Aug 2012

    Customer Service/Outbound Calls
    Great work!
    143 hours
    $2.22 / hr
    $317.08 earned

  • Jun 2012

    Web Research
    I love VA's that speak great English and do what you ask them to do the first time. Estephanie is a really good VA and does a lot of different tasks for me. Her English is excellent and her computer skills are excellent too. She is still working for me of course, just giving her a raise as I know she is worth more than I can afford to pay her...but it's inevitable that one day one of you other hiring people will figure out what I have with her and hire her away from me...she's great, keep up the great work!
    6 hours
    $0.52 / hr
    $3.12 earned

  • View More (3)

Estephanie Baldado has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Outbound Sales Skills Test 3.00 Top 30% 22 mins
Call Center Skills Test 4.25 Top 20% 22 mins
MS Excel 2007 Test 4.10 Top 20% 25 mins
MS Word 2007 Test 3.60 Top 20% 39 mins
Email Etiquette Certification 4.00 Above Average 12 mins
English Spelling Test (U.S. Version) 4.60 Above Average 26 mins

Work History

92% Job Success
4,324 hours worked
32 jobs


Less than 30 hrs/week


Phone Number: Verified

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