Estephanie Baldado
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Estephanie Baldado

Email, Chat, Phone Support Agent

$8.89/hr

Dumaguete city, Philippines


Estephanie Baldado has added 9 portfolio pieces. Create an account to review them.

Over the last 8 years, I have been been an ... moreexcellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response. less

Overview

Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.

Estephanie Baldado
Drop Here

Estephanie Baldado

$8.89 /hr

Email, Chat, Phone Support Agent

Dumaguete city, Philippines

Overview

Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.

Estephanie Baldado has added 9 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Part Time Customer Service

    Sep 2015 - Present
    Job in progress

    946 hours

    $5.44 / hr
    $5,292.74 earned

  • Virtual Assistant

    Mar 2015 - May 2016
    No feedback given

    38 hours

    $5.00 / hr
    $187.50 earned

  • Part Time Customer Service

    May 2014 - Sep 2015
    No feedback given

    1,564 hours

    $4.44 / hr
    $7,169.16 earned

  • Marketing Assistant for Real Estate Investor

    Sep 2013 - Nov 2013
    No feedback given

    2 hours

    $2.22 / hr
    $4.44 earned

  • Cold call operator

    Aug 2013 - Oct 2013
    No feedback given

    2 hours

    $6.67 / hr
    $14.45 earned

  • Real Estate Telemarketer/Appointment Setter

    May 2013
    2.70

    4 hours

    $5.56 / hr
    $22.24 earned

  • Customer Service/Outbound Calls

    May 2012 - Aug 2012
    5.00
    Great work!

    143 hours

    $2.22 / hr
    $317.08 earned

  • Web Research

    Jun 2012 - Aug 2012
    5.00
    Estephanie is a real pro. She does what she is asked to do and always does projects on time. Thank you so much for the great VA help!

    8 hours

    $0.53 / hr
    $4.15 earned

  • Web Research/Data Compiler

    May 2012 - Jun 2012
    5.00
    Estpephanie did a great job and I will use her again real soon. One of the best on Odesk!!! Great Job!!!

    31 hours

    $1.56 / hr
    $48.36 earned

  • Web Research

    Jun 2012
    5.00
    I love VA's that speak great English and do what you ask them to do the first time. Estephanie is a really good VA and does a lot of different tasks for me. Her English is excellent and her computer skills are excellent too. She is still working for me of course, just giving her a raise as I know she is worth more than I can afford to pay her...but it's inevitable that one day one of you other hiring people will figure out what I have with her and hire her away from me...she's great, keep up the great work!

    6 hours

    $0.52 / hr
    $3.12 earned

  • Web Research

    May 2012 - Jun 2012
    5.00
    Ms. Baldado does a great job and works fast. She understands perfect english and does your assignment right the first time which is all I can ask. As a hiring manager on Odesk you end up hiring and firing a LOT of people because it's frustrating to work with people who don't really speak good english and don't understand what your telling them the first time. Worse yet they try to do the task without really understanding your guidelines. That hasn't happened one single time with Ms. Baldado and she does a solid job. Still on my team.

    7 hours

    $0.50 / hr
    $3.52 earned

  • View More (1)

Estephanie Baldado has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Outbound Sales Skills Test3.00Top 30%22 mins
Call Center Skills Test4.25Top 20%22 mins
MS Excel 2007 Test4.10Top 20%25 mins
MS Word 2007 Test3.60Top 20%39 mins
Email Etiquette Certification4.00Above Average12 mins
English Spelling Test (U.S. Version)4.60Above Average26 mins
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100% Job Success
Top Rated
Work History
5,863 hours worked
33 jobs
Availability
Available
Less than 30 hrs/week
3 days response time
Profile Link
Verifications
Phone Number: Verified
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