Yda Loraine Bautista
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Yda Loraine Bautista

A Passionate Operations Chief


Pasig City, Philippines


What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and ... moreversatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up. less

Work History and Feedback

  • Dec 2013

    People Management / Customer Service Champs Needed! Take 3 Less than 3 Minute Multiple Choice Tests
    Amazing work!
    $5.56 earned
    Fixed Price

  • Feb 2011 - Jul 2011

    Image Evaluator
    completed the job successfully
    $5.56 earned
    Fixed Price

  • Sep 2010

    Account Sales Manager
    $45.00 earned
    Fixed Price

  • Aug 2010

    Customer Support Team Manager
    Thank you!!
    $20.00 earned
    Fixed Price

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Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 25 mins
Call Center Skills Test 4.60 Top 10% 12 mins
Customer Service Test 4.60 Top 10% 18 mins
Telephone Etiquette Certification 4.15 Top 30% 14 mins
Email Etiquette Certification 4.15 Top 30% 16 mins
Customer Service Test 4.25 Above Average 17 mins
U.S. English Basic Skills Test 4.40 Top 10% 35 mins

Work History

100% Job Success
1,709 hours worked
8 jobs


Not available


Phone Number: Verified

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