Yda Loraine Bautista
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Yda Loraine Bautista

Operations Chief | Senior Digital Marketing Project Manager

$38.89/hr

Pasig City, Philippines

Boosted client's revenue by up to 740% more leads and ... more2940% increase in traffic. Managed an overwhelming incremental increase in CSAT rating of up to 200% within two months, exceeding the program stretch goal of 90% Developed and streamlined operating processes and functions Developed and refined current business systems for maximum efficiency less

Overview

Boosted client's revenue by up to 740% more leads and 2940% increase in traffic. Managed an overwhelming incremental increase in CSAT rating of up to 200% within two months, exceeding the program stretch goal of 90% Developed and streamlined operating processes and functions Developed and refined current business systems for maximum efficiency

Yda Loraine Bautista
Drop Here

Yda Loraine Bautista

$38.89 /hr

Operations Chief | Senior Digital Marketing Project Manager

Pasig City, Philippines

Overview

Boosted client's revenue by up to 740% more leads and 2940% increase in traffic. Managed an overwhelming incremental increase in CSAT rating of up to 200% within two months, exceeding the program stretch goal of 90% Developed and streamlined operating processes and functions Developed and refined current business systems for maximum efficiency

Work History and Feedback

  • People Management / Customer Service Champs Needed! Take 3 Less than 3 Minute Multiple Choice Tests

    Dec 2013
    5.00
    Amazing work!
    $5.56 earned
    Fixed Price

  • Image Evaluator

    Feb 2011 - Jul 2011
    5.00
    completed the job successfully
    $5.56 earned
    Fixed Price

  • Account Sales Manager

    Sep 2010
    5.00
    $45.00 earned
    Fixed Price

  • Customer Support Team Manager

    Aug 2010
    5.00
    Thank you!!
    $20.00 earned
    Fixed Price

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Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!25 mins
Call Center Skills Test4.60Top 10%12 mins
Customer Service Test4.60Top 10%18 mins
Telephone Etiquette Certification4.15Top 30%14 mins
Email Etiquette Certification4.15Top 30%16 mins
Customer Service Test4.25Above Average17 mins
U.S. English Basic Skills Test4.40Top 10%35 mins
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Work History
1,709 hours worked
8 jobs
Availability
Available
As Needed - Open to Offers
Profile Link
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Phone Number: Verified
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