Jaclyn G.
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Jaclyn G.

Virtual Assistant,Administrative Support,Customer Service,Data Entry

$3.89/hr

Philippines

Highly professional, fast learner, competent at handling multitasking and have ... morean eye for details. I can easily be trained and can work with less supervision. Recently worked as a Call Center Agent in a prestigious company for more than a year. Mostly the tasks were inbound calls, providing solutions, assisting and general information to the customers. Also I've worked as a Virtual Assistant for almost 4 years. My tasks were mostly administrative works, resolving customer issues, providing general information, data entry, doing inbound and outbound calls. I also worked as an Administrative Assistant and Shipping Clerk for 6 years in Guangdong, China. Coordinating with forwarder, suppliers, and clients. Supervising day to day production in the factory. Handling shipment to UK, Belgium, US, and Australia. Fluent in English, can type as fast as 50 WPM. Strong customer service and communication skills. Providing clients with a better service, I am always up for a new challenge. Client trust me because of my credible record to be on time and a responsible employee. When they need people to be there, I am always ready to work. less

Overview

Highly professional, fast learner, competent at handling multitasking and have an eye for details. I can easily be trained and can work with less supervision. Recently worked as a Call Center Agent in a prestigious company for more than a year. Mostly the tasks were inbound calls, providing solutions, assisting and general information to the customers. Also I've worked as a Virtual Assistant for almost 4 years. My tasks were mostly administrative works, resolving customer issues, providing general information, data entry, doing inbound and outbound calls. I also worked as an Administrative Assistant and Shipping Clerk for 6 ... moreyears in Guangdong, China. Coordinating with forwarder, suppliers, and clients. Supervising day to day production in the factory. Handling shipment to UK, Belgium, US, and Australia. Fluent in English, can type as fast as 50 WPM. Strong customer service and communication skills. Providing clients with a better service, I am always up for a new challenge. Client trust me because of my credible record to be on time and a responsible employee. When they need people to be there, I am always ready to work. less

Jaclyn G.
Drop Here

Jaclyn G.

$3.89 /hr

Virtual Assistant,Administrative Support,Customer Service,Data Entry

Philippines

Overview

Highly professional, fast learner, competent at handling multitasking and have an eye for details. I can easily be trained and can work with less supervision. Recently worked as a Call Center Agent in a prestigious company for more than a year. Mostly the tasks were inbound calls, providing solutions, assisting and general information to the customers. Also I've worked as a Virtual Assistant for almost 4 years. My tasks were mostly administrative works, resolving customer issues, providing general information, ... moredata entry, doing inbound and outbound calls. I also worked as an Administrative Assistant and Shipping Clerk for 6 years in Guangdong, China. Coordinating with forwarder, suppliers, and clients. Supervising day to day production in the factory. Handling shipment to UK, Belgium, US, and Australia. Fluent in English, can type as fast as 50 WPM. Strong customer service and communication skills. Providing clients with a better service, I am always up for a new challenge. Client trust me because of my credible record to be on time and a responsible employee. When they need people to be there, I am always ready to work. less

Work History and Feedback

  • Virtual Assistant

    Mar 2013 - Jan 2014
    No feedback given

    3 hours

    $3.89 / hr
    $11.67 earned

  • Staff Support Virtual Assistant

    Mar 2009 - Dec 2012
    No feedback given

    9,093 hours

    $6.11 / hr
    $52,259.89 earned

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Tests

NameScore (out of 5)Time to Complete
Help Desk Certification2.90Below Average15 mins
Virtual Assistant Skills Test3.15Below Average20 mins
Management Skills Test2.75Above Average29 mins
Online Article Writing and Blogging Test (U.S. Version)3.60Below Average32 mins
Telephone Etiquette Certification3.55Below Average15 mins
Upwork Readiness Test for Independent Contractors and Company Managers4.60Above Average8 mins
Call Center Skills Test2.50Below Average23 mins
Email Etiquette Certification3.30Below Average14 mins
Customer Service Test3.50Below Average14 mins
English Vocabulary Test (U.S. Version)3.75Below Average23 mins
English Spelling Test (U.S. Version)4.75Top 30%13 mins
Office Skills Test3.10Below Average17 mins
U.S. English Basic Skills Test2.75Below Average21 mins