Irene C.
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Irene C.

Customer Care Specialist w/ Financial, Tech Support, Email Experience


Quezon City, Philippines


I am a hard working, dedicated and responsible person. For the last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Odesk I have my interest and eager to learn new things to improve my skills and knowledge.

Work History and Feedback

  • May 2012

    School Website/Contact Email Collection

    No feedback given

    69 hours
    $1.33 / hr
    $91.11 earned

  • Nov 2011 - Feb 2012

    Online Shopping Support
    Irene did a great job working with us during our old process but is unreachable to adjust to our new system. Thank you for your time, Irene! I would hire you in the future should the need arise.
    695 hours
    $2.78 / hr
    $1,933.04 earned

Irene C. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Call Center Skills Test 4.25 Top 20% 22 mins
Email Etiquette Certification 4.30 Top 20% 21 mins
Telephone Etiquette Certification 4.15 Top 30% 15 mins
Customer Service Test 4.40 Top 30% 19 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 23 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 21 mins
U.S. English Basic Skills Test 3.60 Above Average 26 mins

Work History

880 hours worked
3 jobs


Less than 30 hrs/week


Phone Number: Verified

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