Irene C.
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Irene C.

Customer Care Specialist w/ Financial, Tech Support, Email Experience

$3.33/hr

Quezon City, Philippines

I am a hard working, dedicated and responsible person. For ... morethe last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Odesk I have my interest and eager to learn new things to improve my skills and knowledge. less

Overview

I am a hard working, dedicated and responsible person. For the last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Odesk I have my interest and eager to learn new things to improve my skills and knowledge.

Irene C.
Drop Here

Irene C.

$3.33 /hr

Customer Care Specialist w/ Financial, Tech Support, Email Experience

Quezon City, Philippines

Overview

I am a hard working, dedicated and responsible person. For the last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Odesk I have my interest and eager to learn ... morenew things to improve my skills and knowledge. less

Work History and Feedback

  • School Website/Contact Email Collection

    May 2012
    No feedback given

    69 hours

    $1.33 / hr
    $91.11 earned

  • Online Shopping Support

    Nov 2011 - Feb 2012
    4.10
    Irene did a great job working with us during our old process but is unreachable to adjust to our new system. Thank you for your time, Irene! I would hire you in the future should the need arise.

    695 hours

    $2.78 / hr
    $1,933.04 earned

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Tests

NameScore (out of 5)Time to Complete
Call Center Skills Test4.25Top 20%22 mins
Email Etiquette Certification4.30Top 20%21 mins
Telephone Etiquette Certification4.15Top 30%15 mins
Customer Service Test4.40Top 30%19 mins
English Spelling Test (U.S. Version)4.90Top 20%23 mins
English Vocabulary Test (U.S. Version)4.10Above Average21 mins
U.S. English Basic Skills Test3.60Above Average26 mins
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Work History
880 hours worked
3 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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