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Irene C.
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Irene C.

Customer Care Specialist w/ Financial, Tech Support, Email Experience

$3.33/hr

Quezon City, Philippines

I am a hard working, dedicated and responsible person. For ... morealmost 10 years as a customer and technical support representative I have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Upwork I have my interest and eager to learn new things to improve my skills, knowledge and to share my abilities to finish the task in timely manner. less

Overview

I am a hard working, dedicated and responsible person. For almost 10 years as a customer and technical support representative I have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Upwork I have my interest and eager to learn new things to improve my skills, knowledge and to share my abilities to finish the task in timely manner.

Irene C.
Drop Here

Irene C.

$3.33 /hr

Customer Care Specialist w/ Financial, Tech Support, Email Experience

Quezon City, Philippines

Overview

I am a hard working, dedicated and responsible person. For almost 10 years as a customer and technical support representative I have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Upwork I have my interest and eager to learn new ... morethings to improve my skills, knowledge and to share my abilities to finish the task in timely manner. less

Work History and Feedback

  • School Website/Contact Email Collection

    May 2012
    No feedback given

    69 hours

    $1.33 / hr
    $91.11 earned

  • Online Shopping Support

    Nov 2011 - Feb 2012
    4.10
    Irene did a great job working with us during our old process but is unreachable to adjust to our new system. Thank you for your time, Irene! I would hire you in the future should the need arise.

    695 hours

    $2.78 / hr
    $1,933.04 earned

Irene C. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Call Center Skills Test4.25Top 20%22 mins
Email Etiquette Certification4.30Top 20%21 mins
Telephone Etiquette Certification4.15Top 30%15 mins
Customer Service Test4.40Top 30%19 mins
English Spelling Test (U.S. Version)4.90Top 20%23 mins
English Vocabulary Test (U.S. Version)4.10Above Average21 mins
U.S. English Basic Skills Test3.60Above Average26 mins
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Work History
880 hours worked
3 jobs
Availability
Available
Less than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
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