I am a hard working, dedicated and responsible person. For the last 5 years as a customer and technical support representative i have developed basic troubleshooting for internet both wired and wireless connections, email configuration and providing assistance to customers with billing disputes or questions and order processing. And I also have an experience in email marketing it is to connect online shoppers with local sellers. I am seeking opportunities within Odesk I have my interest and eager to learn new things to improve my skills and knowledge.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.25||Top 20%||22 mins|
|Email Etiquette Certification||4.30||Top 20%||21 mins|
|Telephone Etiquette Certification||4.15||Top 30%||15 mins|
|Customer Service Test||4.40||Top 30%||19 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||23 mins|
|English Vocabulary Test (U.S. Version)||4.10||Above Average||21 mins|
|U.S. English Basic Skills Test||3.60||Above Average||26 mins|