Kathleen peace L.
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Kathleen peace L.

Customer service and sales representative/order processor


Cebu City, Philippines


My main objective is of course to have a full time job as an Online customer service representative or into sales/retention and the like,get a better pay at the comfort of my home at any given time that calls for my services through the help of oDesk.This would include my top commitment of full satisfaction to clients,which means making sure to reach the goal of the client's expectations such as work ethics, performance and to treat confidential information that the client has entrusted me at utmost care and importance.Moving forward, I had been a call center agent for almost ... more3 years, and was one of the consistent top performers in retention team and customer service as well.I am humbled to be of service to any client who would need my services. less

Work History and Feedback

  • Oct 2012

    Are you ready to start immediately? No selling involved- Sales Assistant/ Appointment Setting- Current Team Member Consistently Makes Bonuses Every Week.
    I can't speak to her skills in any way as she resigned before she even started.
    3 hours
    $3.33 / hr
    $9.42 earned

  • Feb 2012 - Mar 2012

    EASY Telemarketing. Leadgen / Easy Sale

    No feedback given

    38 hours
    $2.22 / hr
    $85.09 earned

Kathleen peace L. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Hospitality Terminology Test 4.40 Below Average 28 mins
U.S. English Punctuation and Mechanics Test 3.40 Below Average 36 mins
Organizational Behavior Test 2.90 Above Average 27 mins
Help Desk Certification 3.25 Above Average 33 mins
Marketing Methods and Techniques Test 3.00 Below Average 40 mins
Business Writing Skills Certification 2.50 Below Average 35 mins
Email Etiquette Certification 4.30 Top 20% 17 mins
English To Tagalog (Filipino) Translation Skills Test 4.25 Below Average 33 mins
Telephone Etiquette Certification 3.85 Below Average 26 mins
Call Center Skills Test 3.50 Below Average 23 mins
Office Skills Test 4.00 Top 30% 20 mins
UK English Basic Skills Test 3.40 Below Average 35 mins
MS Word 2003 Test 2.50 Above Average 30 mins
Customer Service Test 4.00 Below Average 23 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 29 mins
English Spelling Test (U.S. Version) 4.40 Below Average 22 mins
U.S. English Basic Skills Test 2.75 Below Average 33 mins

Work History

71% Job Success
1,538 hours worked
8 jobs


More than 30 hrs/week

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